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Frontline Banking Support Specialist
Job in
Wakefield, Middlesex County, Massachusetts, 01880, USA
Listed on 2026-07-22
Listing for:
Eastern Bank
Full Time
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Eastern Bank is seeking a Customer Support Specialist I to handle inbound calls and provide first-line service for account inquiries. You will learn and apply knowledge of bank products, services, and policies while resolving issues with accuracy and care.
This entry-level role emphasizes clear communication, strong listening skills, and the ability to work in a fast-paced environment while meeting service standards and contributing to sales objectives.
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