Hybrid Banking Support Specialist – First-Line Expert
Job in
Wakefield, Middlesex County, Massachusetts, 01880, USA
Listed on 2026-08-03
Listing for:
Eastern Bank
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Eastern Bank in Wakefield, MA is seeking a Customer Support Specialist on a hybrid schedule. The role handles inbound customer calls and inquiries about existing accounts and services, requiring a strong knowledge base of bank products and compliance procedures.
Entry-level to mid-level responsibilities include assisting with HELOC licensing, meeting service standards, and developing skills to work independently in remote or onsite environments.
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