Program Supervisor of Individual Supports- Department Job Wakefield area,Massachusetts USA,Management

Position: Program Supervisor of Individual Supports- Department 391

Program Supervisor – Assists the Assistant Director of Independent Living with oversight of the daily operation of the Individual Supports program for individuals with disabilities. Responsibilities include supervision of staff, developing, implementing and supervising trainings, and case management requirements of individuals. They will provide direct care support as needed and additional coordination of program duties as requested. Specialized training will be provided to enhance supervision or interventions designed to address multiple disabilities which may include behavioral supports or enhanced medical care.

Schedule:

Monday-Friday 9:00AM-5:00PM (40 Hours) (On-call rotation is required for this position).

Essential Duties & Responsibilities

Assist the Assistant Director of Independent Living with supervision of direct care staff, including conducting supervision meetings, coaching and mentoring for skill development.

Provide interim coverage during the absence of the Assistant Director of Independent Living as directed by and with the support of the Director of Independent Living or any other interim member of program management assigned to the facility.

Provide leadership to staff to create a cohesive team environment. Communicate with on‑call and management staff any concerns or issues that arise related to the care of individuals, staffing concerns or general needs of the program in the absence of an on‑site manager.

Ensure that services and documentation are maintained according to DDS, DMH, Mass Health, HUD, DPH, CARF and all applicable regulatory standards as well as Bridgewell's policies and procedures.

Oversee all medical, clinical and financial needs of the individuals by identifying needs and securing appropriate services as needed.

Transport individuals as needed to and from medical, recreational and other activities outside the program.

Monitor petty cash and maintain spending within allowed budgetary limits.

Assists with supervising and managing all data collection.

Maintain communication and collaborative relationships with DDS and other outside vendors.

Maintain sites according to DDS, CARF and agency standards.

Create opportunities and provide support to individuals in making decisions to develop their skills and foster independence.

Maintain appropriate certifications (i.e. First Aid, CPR, OSHA, Fire Safety, Human Rights, PABC, etc.) and ensure that all staff maintains their certifications.

Other duties as assigned.

Required Education/Experience

Bachelor's Degree is preferred OR

Associate's degree with a minimum of 2 years' experience in a similar direct care role OR

High school diploma with a minimum of 3-5 years' experience in a similar direct care role.

Previous experience in a similar supervisor/leadership role will be highly preferred.

Working experience in understanding the clinical needs of the people served is required.

Knowledge/Skills

Ability to assist in supervising staff to performance standards

Excellent organizational and problem solving skills.

Valid driver's license and one year of driving experience.

Excellent and verbal communication skills.

Computer literacy to include ability to proficiently use Microsoft products and web based applications supported by the agency.

Physical Demands

While performing the duties of this job, the employee is frequently required to climb stairs.

The employee must be able to lift and/or move up to 20 pounds.

The employee must have a normal range of eyesight with or without corrective lenses, and have a normal range of hearing with or without corrective equipment.

Bridgewell offers

Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
Generous paid time off includes your birthday (that's right, we even give you your birthday off!).
A collaborative work environment that values new insight and personal contributions.
With over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development.
Additional compensation for on-call rotations.
Opportunities for professional development and growth.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Requires acceptable CORI results according to Bridgewell policy.

Bridgewell is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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