Client Manager Regional Accounts

The next part of your journey is right around the corner - with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers.

Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

As a Regional Client Manager on the Employee Benefits team, you will provide exceptional support and customer service to your assigned caseload (Employer Groups of 100 to 499 lives), through daily guidance and education of their benefit products.

• Manage new case, renewal activity, and amendments
• Identify and promote the sale of additional lines of coverage or plan improvements
• Promote new product offerings and enhanced product features
• Recommend plan changes as appropriate
• Facilitate the enrollment and re-enrollment process; conduct enrollment meetings or be present at benefit fairs as needed
• Highlight the advantages of doing business with The Standard in coordination with the assigned Sales Representative
• Collaborate with internal and external customers (Sales Representatives, Brokers, Producers, Employer Groups, Policyholders, vendors) to provide the best possible outcome for all parties involved

• High School Diploma
• Life and Disability insurance license for all states within the office’s assigned territory (required)
• At least 2 years of client management experience in group benefits insurance

• Winning Together: Actively engages colleagues to achieve shared outcomes by developing trust, inviting diverse perspectives, and pushing them to bring the best ideas forward
• Customer Focus: Understands and anticipates both internal and external customer needs and develops customer-inspired solutions that exceed expectations
• Adaptability: Sees possibilities in changing circumstances, accepts and understands change, and alters behavior as necessary

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually (PTO increases with tenure)
• A supportive, responsive management approach and opportunities for career growth and advancement
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double-matches your donations to eligible nonprofits and schools

Salary Range: $85k + incentive compensation. The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., Stan Corp Mortgage Investors, LLC, Stan Corp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are affirmative action/equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law.

Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance.