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Family Support Coordinator

Job in Wakefield, Middlesex County, Massachusetts, 01880, USA
Listing for: Communitas, Inc
Full Time position
Listed on 2026-07-19
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Human Services/ Social Work, Community Support Services
Salary/Wage Range or Industry Benchmark: 24 USD Hourly USD 24.00 HOUR
Job Description & How to Apply Below

The role!

Position: Family Support Coordinator
Location: Wakefield, MA
Pay rate: $24 per hour
Hours: Full-time, 30 hours per week

Benefits of Working for us!
  • Tiered pay increases based on years of service, pending performance evaluations
  • 4 weeks’ vacation and 1 week sick time pro-rated based on 40-hour work week. 12 holidays for new full-time employees.
  • Low-cost benefit plans — Medical & dental insurance, employer-paid life insurance, and long-term disability coverage
  • Tuition reimbursement eligibility after 90 days of employment
Summary & Responsibilities

Family Support Coordinators assist families who have children eligible for DDS services (Department of Developmental Services). This person will provide home‑based services to families to assist in identifying their needs in a way that translates their needs into services and community supports.

Responsibilities and Duties for Department of Developmental Services (DDS):
  • Inform the family and assist them in accessing supports and services that exist within the community.
  • Assist families in obtaining all state and federal entitlement benefits such as SSI, Common Health clinical/medical supports, and behavioral supports.
  • Have an understanding of the Massachusetts Special Education Laws.
  • Assist families in working with collaterals.
  • Collaborate with other agencies.
  • Supervise support staff working in families’ homes.
For Department of Children and Families (DCF):
  • Attend all Intake and Review Meetings at DCF.
  • Develop and Implement Individualized Family Treatment Plans.
  • Document progress and prepare reports for DCF review meetings.
  • Complete discharge summaries for all families and all necessary documents on I Family Net.
  • Identify services and teach skills to aid parents in keeping, or returning, their children home.
  • Have knowledge of child development.
  • Sensitivity to poverty and cultural issues.
Qualifications
  • Bachelor's Degree in Social Work, Education, Human Services or a related field is required.
  • Up to two years of family support case management experience preferred.
  • A passion and dedication to supporting our people is a must.
  • Valid Driver’s license, reliable transportation, and acceptable driving record.
  • Must pass company background and reference checks.
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