Window and Door Engineers

Are you a Window and Door Engineer looking for a new opportunity within a well-established home improvements company? Here at Everest, we value expertise, accuracy and high-quality customer service, and are seeking an experienced Window and Door engineer to join our growing team. Our Window and Door Engineers are essential to our business, efficiently & effectively assisting our customers with any product and installation related maintenance for installed products covered by our 10-year warranty.

• Visiting customers' homes to investigate and identify the fault, and take the appropriate action to rectify in line with our warranty and our quality standards
• Demonstrating & explaining correct product care to customers
• Be customer focused and provide a high level of service to every customer
• Completing service calls as scheduled and in a timely manner using our, "Right First Time" approach, helping to reduce any cancelled appointments
• Accurate and timely completion of paperwork and regular updating of the supplied PDA device
• Customer Focus, with excellent people and communication skills
• Experience of uPVC installation and maintenance (or relevant qualification)
• Proficient IT Skills including Microsoft Office
• Ability to multitask, organise and rectify issues in a timely manner
• Be able to work on your own initiative in a standalone field-based role
• A willingness to travel as required and show flexibility within the working week
• Full driving licence
• Competitive salary
• Pension
• 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years)
• An additional paid day for your birthday
• Paid time off annually to volunteer
• Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources.
• Heavily discounted employee purchase scheme on all Company products
• Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones
• Salary sacrifice benefits - enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions
• Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products
• Employee recognition schemes