Telecare Field Technician

BDS are currently recruiting for a Telecare Field Technician to work for a emergency response service in the Wakefield area.

As a Telecare Field Technician, you will play a vital role in delivering telecare support to customers in their own homes and supported housing. Fitting/replacing or repairing equipment.

This is a field-based, lone-working role operating on a Monday to Friday role, with added on call shifts worked on a rota basis (including nights and weekends).

What You Will Be Doing

* Going out daily to install, repair or replace telecare equipment.

* Providing calm, empathetic reassurance and support explaining how to use the equipment.

* Assessing situations and taking appropriate action in line with procedures and training.

* Accurately updating service user records and documentation using our systems.

* Working safely and independently while remaining connected to the wider team.

What We Are Looking For

* A caring and calm approach, with the ability to communicate effectively with a wide range of people.

* Confidence working independently in a lone-working, field-based role.

* Willingness to work a rolling rota including nights, weekends and bank holidays.

* Full UK driving license. Company vehicle is provided.

* Basic IT skills and attention to detail when recording information.

* Willingness to undergo an Enhanced DBS check.

9am till 5pm Mon to Friday and 9am to 4.30pm on a Friday

Temp to perm

You must be a driver with access to a vehicle

Apply now for immediate consideration