Administrative Assistant II

Administrative Assistant II (Temporary) - State Highway Administration - Anne Arundel County

Nature of Work:
This position serves as the Administrative Assistant for the Signal Operations Section within the Office of Traffic and Safety. The incumbent receives general supervision from the Section Chief. Primary responsibilities include managing a fleet of more than 40 State vehicles, preparing biweekly payroll for approximately 30 State employees, and preparing third-party billings for reimbursement of damages to State equipment. In addition, this position serves as the Section's lead for coordinating prompt responses to public inquiries through the Customer Care Management System (CCMS), acts as the clothing coordinator for Signal Operations staff, and dispatches traffic signal trouble calls.

Additional responsibilities include, but are not limited to, composing and reviewing correspondence, answering and directing phone calls, scheduling meetings, assembling and maintaining confidential and administrative files, processing incoming and outgoing mail, maintaining office supply inventories, and assisting with the coordination of ceremonies and events throughout the year.

The Signal Operations Administrative Assistant is an active participant in the CHART Advanced Traffic Management System, may be assigned a state cell phone and radio, is designated as an essential employee, and is subject to call-outs as needed to support emergency traffic signal maintenance operations.

• Excellent written and oral communication skills
• Proficient in Microsoft Word, Excel, Outlook and Power Point
• Ability to prepare accurate reports from various statistical data or accounting information
• Excellent internal/external customer service abilities and interpersonal skills
• Knowledge of office practices, procedures, and equipment
• Excellent organizational, filing, and record keeping skills
• Ability to make decisions in accordance with laws, rules, and regulations
• Candidate should be self-motivated with the ability to work independently and have a high regard for attention to details
• Candidate should be able to work efficiently in a distracting and busy environment

• Applicants may substitute additional secretarial or clerical experience on a year-for-year basis for the required education.
• Applicants may substitute an Associate of Arts degree with a major in Secretarial Science from an accredited college for up to two years of the required experience.
• U.S. Armed Forces military service experience as defined under the Minimum Qualifications may be substituted for the required education and experience on a year-for-year basis.

None.

• Employees must be able to be reached by a phone/pager, etc. that are found on the specification sheet.

Graduation from a standard high school or possession of a high-school equivalency certificate.

Three years of experience in secretarial or clerical work involving typing or stenographic duties.

The State Highway Administration is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees;

all sponsorship fees must be assumed by the potential employer.

Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://(Use the "Apply for this Job" box below).) or World Education Services:
International Credential Evaluation (https://).

MDOT offers a generous and competitive benefits package.

• Benefits are offered to all full-time, part-time permanent and contractual (partially subsidized) employees. Temporary employees do not receive benefits.

The State Highway Administration (SHA) has been named Training Magazine's Training APEX Awards for the seventh consecutive year.

SHA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.

Appropriate auxiliary aids and services for individuals with disabilities will be provided upon request. SHA is committed to complying with the letter and spirit of the Americans with Disabilities Act.

07/31/2026