Administrative Support Technician I - General Services, Mail Service

Howard County:

Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.

Howard County Government is a leader in innovation, sustainability, and consistently ranked as one of the best places to live and work in the country. In 2025, Howard County Government received a record-breaking 83 Achievement Awards from the National Association of Counties (NACo) – the highest number of annual NACo awards achieved in the history of the State of Maryland, and the highest number of awards out of any county in the State of Maryland which received a collective 136 awards.

NACo is the leading organization representing county-level government operations. These awards recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policy making.

We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.

• We are committed to workplace excellence in every area of County government.
• We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged!
• We offer competitive compensation and great benefits including medical, retirement, and wellness programs.
• As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work.

This position is responsible for clerical and courier work consisting primarily of driving to various County government locations on a daily basis to pick up and deliver mail, interoffice correspondence, parcels and packages. It also includes metering, weighing, cost computation and document preparation for a variety of outside delivery services including UPS, Federal Express, and USPS. Employees in this position require a high level of accountability for materials entrusted to their care and the ability to document receipts and deliveries of critical papers.

$19.52 - $21.52

$40,598 - $45,012

*
This is the anticipated starting salary range for this position. Please note that the final salary will be determined by the Office of Human Resources, commensurate with experience and aligned to ensure internal equity with similarly situated roles.*

Performs technical level administrative support work under general supervision from an administrative or technical superior. Work typically involves performing skilled clerical, stenographic, and typing tasks but may also include determination of weights at a sanitary landfill; collecting fees; operating scales and cash registers; keeping records of materials and money received; and performing routine clerical tasks in an accounting environment.

* This is a Classified position, meaning that it is a part of the Howard County Classified Service upon completion of a probationary period of at least six (6) months*

* Please note that this position falls within a collective bargaining unit and is represented by AFSCME Local 3085, Local 3888, or Local 1810.*

• Delivers and picks up mail, interoffice correspondence, and parcels on foot within the County Office Building Complex or via van/truck to approximately 20 outlying Howard County locations.
• Performs daily driving duties for the County Administration’s external mail route.
• Makes special direct deliveries of materials between individuals and agencies as required.
• Must memorize addresses, delivery routes, and incoming/outgoing box locations.

• Sorts mail, interoffice correspondence, and parcels into appropriate trays, boxes, or receptacles by delivery location.
• Packages, wraps, or bands combined shipments for delivery.
• Prepares outgoing USPS, UPS, Fed Ex, and other carrier parcels following required guidelines.
• Prepares UPS manifests using manual or…