Member Assist Cart Attendant

Sam's Club # Crain Hwy
Waldorf, MD

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot, helping members with their purchases, and ensuring carts are ready and available.

You will also assist our members with loading their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go, rain or shine, sleet or snow, our members count on you.

• Ensure members see a well‑kept parking lot and help members with their purchases.
• Keep carts ready and available; assist members with loading vehicles.
• Sweep the lot, maintain a clean, neat, and member‑ready area.
• Answer member questions and provide exceptional customer service.
• Maintain a positive attitude by greeting, thanking members, and keeping member satisfaction as priority.
• Resolve member issues and concerns and ensure products are selected and packaged according to company policies.
• Support safe facility operations, conduct safety sweeps, correct unsafe situations, and report to facility management.
• Use cart retrieval equipment, maintain parking lot cleanliness, and ensure carts/flatbeds are available.
• Collaborate with managers, co‑workers, and business partners to identify priorities, report progress, and recommend improvement opportunities.

Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informs members when products are unavailable; offers alternative product options; ensures products are selected and packaged according to company policies; ensures items are dispensed when members arrive; resolves member issues and promotes company products and services.

Provides member service: acknowledges and identifies member needs; assists with purchasing decisions; processes member purchases; assists with payments; utilizes cash registers; locates and organizes merchandise; zones designated areas; promotes company products and services; organizes and maintains availability of carts/flatbeds; assists with transportation; utilizes cart retrieval equipment; and maintains parking lot cleanliness.

Completes work assignments utilizing policies, data, and resources; communicates progress; determines and recommend ways to address improvement opportunities; adapts to change and learns from feedback.

Health benefits include medical, vision, and dental coverage.
Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO can be used for vacation, sick leave, holidays, or other purposes. Amount depends on classification and length of employment.
Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company‑paid education benefit program for full‑time and part‑time associates. Tuition, books, and fees are paid by Walmart.

The hourly wage range for this position is $17.00 to $25.00. The actual hourly rate will equal or exceed the minimum wage applicable to the location.

Additional compensation may be paid in premiums ranging from $0.35 per hour to $3.00 per hour in specific circumstances (schedule, facility, season, or work performed).

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy for illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

At Sam’s Club, associates are empowered to take initiative, solve problems, and contribute to a shared mission of delivering exceptional service. We foster teamwork, growth, and innovation and support each other like family.

We offer continuous learning opportunities, leadership programs, and clear pathways to advance.

2365 Crain Hwy, Waldorf, MD , United States