Education and Outreach - Bureau of Utility Operations (Program Specialist I

Position Description

Position Description This posting will be used to fill a full-time Program Specialist I position in the Department of Public Works, Bureau of Utility Operations. This position manages several different programs for the Bureau. The main tasks include school based and community based educational programs, outreach events planning and participation, career fairs, and training.

Position Description This posting will be used to fill a full-time Program Specialist I position in the Department of Public Works, Bureau of Utility Operations. This position manages several different programs for the Bureau. The main tasks include school based and community based educational programs, outreach events planning and participation, career fairs, and training.

NATURE AND VARIETY OF WORK. This position is responsible for managing and performing various educational and outreach opportunities including, but not limited to, the development of written and electronic outreach materials, conducting presentations and the promotion of careers in Utility Operations. Work involves coordination and management of special projects, developing training courses, classroom instruction and other related duties.

Examplesof Duties and Knowledge,

Skills and Abilities

(

Note:

The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)

Ability to work independently and as part of a team, with a positive and collaborative attitude

Strong organizational and project management skills, with the ability to manage multiple projects and priorities simultaneously

Develops presentations and outreach materials for a variety of audiences, conducts internal interviews, gathers information, takes pictures, and selects graphics for outreach materials.

Produces content for websites, social media pages, and internal newsletter.

Manages social media accounts and determines innovative ways to reach the public. Proactively communicate with citizens using various methods.

Tracks the success of outreach efforts and reports on a regular basis.

Attends internal and public meetings and events during and after normal business hours, representing the Bureau of Utility Operations.

Prepares and maintains necessary records and reports, contacts vendors on price and parts availability. Tracks, maintains, and prepares monthly purchasing statements.

Works closely with internal teams to ensure outreach efforts are aligned with organizational goals and objectives

Management and involvement in special projects, developing training courses, and providing classroom instruction.

This position requires attending public meetings and events after working hours and on the weekends.

Graduation from an accredited four-year college or university; and one (1) or more years of experience in a program/specialization area directly related to public relations, educational outreach, and training.

Preference will be given to applicants who possess the following:

Experience supporting educational outreach programs

Experience supporting workforce development training programs