Executive Steward - Grand Wailea, Waldorf Astoria Resort

Job Description - Executive Steward - Grand Wailea, A Waldorf Astoria Resort (HOT0CD9T)

Job Description

Grand Wailea Resort, 3850 Wailea Alanui Drive, Wailea 96753

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for an Executive Steward to join the Stewarding team! Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

In this role, you will be managing 2 supervisors and around 15 hourly team members. You will report to the Executive Chef and work in close partnership with the Director of F&B.

The ideal candidate will have 5-7 years of progressive experience in stewarding and a minimum of 3 years of Assistant Executive Stewarding experience. They would also ideally have experience leading a unionized team.

Shift: Various – must be available to work weekdays, weekends, and holidays.

Pay Rate: The annual salary range for this role is $100,000-$105,000 and is based on applicable and specialized experience and location.

What will I be doing?

• Manage all stewarding operations to include, but not limited to, inventory management, maintenance of sanitation and cleanliness standards, systems management, budget and forecasting, health inspections, safety initiatives, report generation, department management, meeting participation and facilitation, implementation of policies and procedures, cost controls and overall profitability
• Lead staff in daily coordination and distribution of big four items: china, glassware, linen and silver
• Oversee equipment storage and distribution according to established standards
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counselling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Ensure compliance with health, safety, sanitation and alcohol awareness standards and prepare for health inspections

What are we looking for?

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt
  - Free Education:
  
  Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares:
  Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment.