Community Manager

Responsibilities

• Own and grow a dedicated web property — driving user acquisition, engagement, and community health
• Build and nurture an active community of CISOs and security practitioners around AI agents
• Develop community programs that encourage contribution, peer review, and knowledge sharing
• Support planning and execution of field events — CISO and practitioner regional meetups focused on AI in security
• Create engagement campaigns that drive awareness and adoption of the dedicated web property
• Monitor community health metrics and report on growth, engagement, and sentiment
• Ship content updates, features and user experience improvements for the dedicated web property
• Gather community feedback to inform product direction and content strategy

• 8+ years in community management, developer relations, or customer engagement in B2B technology
• Experience building or scaling an online community or platform from early stage
• Comfortable using developer tools — specifically Claude Code, Git Hub workflows, and CI/CD pipelines — to manage and update a web property directly
• Understanding of the cybersecurity landscape and CISO/practitioner personas
• Event coordination experience — comfortable supporting logistics and programming for regional meetups
• Strong written communication — able to engage technical audiences authentically
• Data-driven mindset — comfortable tracking community metrics and deriving actionable insights
• Self-starter mentality — this is a new function and you will be building the playbook
• Able to work in a hybrid/on-site capacity at our headquarters in Columbia MD or Boston MA