More jobs:
Tier 1 Help Desk Support
Job in
Waldorf, Charles County, Maryland, 20602, USA
Listed on 2026-07-17
Listing for:
MISSION FIRST INC
Full Time
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Description
MUST BE U.S. CITZEN
MUST HAVE ACTIVE TS/SCI WITH POLYGRAPH
- Responds to internal and external IT Service Requests for IT service on both Unix and NT servers.
- Provides user notification of receipt of Web- or email-submitted requests.
- Logs and tracks inquiries using service request management database and maintains history records and related documentation.
- Promptly categorizes, generates, routes and escalates, when necessary, customer requests that are escalated beyond the ITSC area of responsibility.
- Must be U.S. Citizen
- Must have active TS/SCI with Poly
- Must have certification DoD 8570 IAT Level 1
- 5 years’ experience with BS Degree (Computer Sci or equivalent) OR 10 years’ experience in lieu of BS Degree
- Minimum of 1 year of experience with background in Microsoft Office applications to include Outlook, Word, and Excel.
- Experience in ticket management system like SupportIT and Service now
- Unix experience is not required but is a plus.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×