Quality Assurance Linux Administrator Skill Level 1

Kaizen Approach is currently seeking a Quality Assurance Linux Administrator to provide support for the implementation, troubleshooting, and maintenance of Information Technology systems. In this role, you’ll support day-to-day operations, monitoring, and problem resolution across client, server, storage, network, and mobile device environments. You’ll provide escalation support and communicate system status to agency management and internal customers while remaining engaged through issue resolution, including dispatch system and hardware problems.

This position involves configuring and managing Linux operating systems, installing and loading operating system software, maintaining system integrity, configuring network components, and implementing operating system enhancements to improve reliability and performance.

• Must have the ability to provide support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems, including ongoing operational support.
• Must possess the ability to manage daily configuration and operation activities for IT systems while optimizing system operations, resource utilization, and performing system capacity analysis and planning.
• Must be capable of configuring and managing Linux operating systems, including loading and installing operating system software, maintaining system integrity, and implementing stability improvements.
• Must have the ability to create and maintain bash shell scripts to support system stability, automation, and deployment repeatability.
• Must possess the ability to provide Tier I (Help Desk) problem identification, diagnosis, and resolution for IT system issues.
• Must be capable of troubleshooting hardware problems and remaining engaged throughout the full resolution process to ensure issues are properly resolved.
• Must have the ability to load operating system software, troubleshoot systems, configure network components, and provide detailed analysis and feedback to management and internal customers for escalated trouble tickets.
• Must have four (4) years of experience supporting programs and contracts of similar scope, type, and complexity.
• Must have a bachelor’s degree in a technical discipline from an accredited college or university, OR eight (8) years of system administration experience in lieu of a degree.
• Active TS/SCI clearance with Polygraph is required.

A variety of factors can impact the final salary offered, including, but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications.

At Kaizen Approach, we truly care about our team, offering flexibility for a balanced life, competitive compensation, and a robust benefits package that supports you and your family. We prioritize well-being with premium healthcare, financial and family support, retirement planning, and ongoing learning. With 4 weeks of PTO, 11 holidays, gifted 401k, profit sharing, and paid training, we’re committed to your growth and happiness — both at work and beyond.

Kaizen Approach is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other protected characteristic.