Process Assistant

Amazon Process Assistant (Full-time)

Process Assistants are part of the Last Mile operations in Amazon Logistics and play a crucial role in this rapidly growing team. They are responsible for daily management of department duties, including allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers.

• Track and report ATS/labor hours
• Occasionally assist with production duties, train associates and verify SOP compliance
• Ensure successful area performance through tracking and reporting metrics
• Independently assess all aspects of associate work performance and provide timely and detailed feedback
• Participate in Operational Excellence initiatives
• Maintain a full understanding of workflow and daily production goals
• Review and update SOPs as required
• Ensure work areas remain clean and are properly equipped
• Identify and address safety hazards within the work area, and participate in safety initiatives
• Coach associates on ways to work safely at all times
• Ensure all job injuries are reported timely in accordance with established policies and procedures
• Provide vacation coverage for Area Managers

• 1+ year experience with Microsoft Office products and applications
• High school diploma or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Capable of lifting up to 49 pounds, standing/walking during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
• Work 40 hours/week and overtime as required

• Associate’s or Bachelor’s Degree, and/or prior Amazon experience
• Experience taking part in a Kaizen or Shingi event in a similar environment
• Awareness and willingness to use OPEX tools and techniques
• Demonstrates problem solving and analytical skills
• Ability to communicate effectively (written and verbal) across various levels of an organization
• History of meeting/exceeding departmental goals
• Experience leading teams
• Capable of providing direction to team members using independent judgment
• Organization and time management skills

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. Additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location.

Location:

USA, MD, Waldorf - $23.00 - $23.00 USD hourly

Starting Day 1 of employment, Amazon offers Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line, and 401(k) matching. Learn more about our benefits at

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.