Assistant General Manager - Jared Jewelers - Waldorf Marketplace

At Jared, we empower every jewelry consultant with the training and resources to help customers celebrate life and express love. Jared is part of Signet Jewelers, a purpose‑driven company that believes love inspires love.

Title: Jared Assistant General Manager

Reports To: General Manager

Reporting to this Position: All store personnel in the General Manager’s absence

• Completion of Information Security Privacy Awareness Quiz with a passing score
• Completion of Safety First Quiz (Akron‑Based Team Members) or the 2016 Safety Curriculum (Dallas‑Based Team Members) with a passing score
• No Code of Conduct written counseling within the past six months
• Meets all expectations (Akron‑based Team Members) or Achieved Requirements (Dallas‑based Team Members) on last Performance Appraisal
• Completion of Minimum Training Requirements training module (Found on Signet Learning Portal) and passing the Minimum Training Requirements Quiz

• Assume the duties and responsibilities of the General Manager in his/her absence.
• Contribute to an environment of total customer satisfaction by making the customer’s needs the first priority.
• Exert maximum effort to achieve store sales projections.
• Assist in maintaining daily focus among all associates on standards achievement.
• Assist in enforcing all policies and procedures to assure store profits by controlling markdowns, store expenses, and payroll.
• Assist in sales training, store meetings, and role plays as directed by the General Manager.
• Assist in recruiting and selecting personnel; interview and screen as necessary.
• Enforce all store policies and practices to protect the company’s interests.
• Acquire expert knowledge of merchandise features, benefits, quality, value, warranties, and services; complete Diamontology and GIA Gemology courses.
• Act with respect toward others; maintain a neat, professional appearance.
• Project a positive, enthusiastic attitude to inspire and motivate others; promote a cooperative, team‑spirited work atmosphere.
• Consistently monitor customer flow at each counter and reposition personnel to provide superior service.
• Investigate and handle customer complaints quickly, efficiently, and courteously.
• Implement and administer merchandise and advertising programs, displays, and inventories as directed. Report customer comments and requests to management.
• Monitor merchandise saleability by spot‑checking cases and displays for proper tickets; ensure proper presentation.
• Develop a full understanding of sales, credit, administrative and security policies, procedures, and duties; learn all store promotions.
• Assist the General Manager in supervising sales, office, and inventory personnel; recommend promotions when appropriate.
• Develop technical knowledge of repairs and custom design services; estimate costs on watch and jewelry repairs; execute minor repairs as needed.
• Assist in monitoring inventory control functions.
• Assist in store maintenance, both inside and outside, by delegating or performing duties.
• Perform other duties as assigned.
• Adhere to all established security and loss prevention policies.

• Ability to achieve outstanding sales performance.
• Professional approach and image.
• Positive, enthusiastic attitude.
• Tactful, friendly; team‑spirited work style.
• Ability to plan, organize, and supervise work of others.
• Ability to accept responsibility, make decisions, and delegate when appropriate.
• Excellent interpersonal communication skills.
• Excellent floor awareness to provide superior customer service.
• Willingness to work under immediate supervision.
• Ability to understand and follow written and verbal directions.
• Ability to persuade and influence others.
• Ability to be of service to others.
• Excellent product knowledge.
• Willingness to exert time and effort necessary to attain goals.
• Reliable and dependable.

• During non‑peak periods, general managers should aim for a five‑day, 40‑hour work week.
• Schedule based on optimal times to effectively run the business.
• Combine opening and closing shifts throughout the week, considering operating hours, sales requirements, customer traffic, proper store coverage, and time to coach, train, and develop the team.

Hours will increase during peak selling periods.

Base pay: $16.50 – $21.00 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications.

Signet Jewelers is an equal opportunity employer committed to promoting diversity at all levels of employees. While we appreciate every applicant’s interest, we can only contact those selected for further consideration.