Insurance and Financial Services Position - State Farm Team Member

Insurance and Financial Services Position - State Farm Team Member

Part Time in Phoenix, MD

Office

Hours:

Monday, Tuesday, Wednesday, Friday. Closed on Thursdays.

• Free uniforms
• Opportunity for advancement
• Training & development
• Bonus based on performance

Join our dynamic team at State Farm – Jessica Yeatman Agency as an Insurance Sales and Customer Service Representative. Your enthusiasm and communication skills will drive client engagement, foster lasting relationships, and help clients navigate their insurance options confidently while ensuring they receive personalized support every step of the way. This paid position offers a vibrant environment where your sales expertise and customer service talent can truly shine.

• Engage with potential clients through outside sales efforts, including telemarketing and community outreach, to identify insurance needs and present tailored solutions
• Conduct thorough analysis of customer requirements to recommend appropriate insurance products, ensuring clarity and transparency in all communications
• Negotiate terms and coverage options with clients to secure mutually beneficial agreements while maintaining compliance with industry regulations
• Manage sales administration tasks such as processing applications, updating client records, and tracking leads using ECRM systems
• Provide exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and guiding clients through policy details
• Collaborate with marketing teams to develop strategies that attract new customers and retain existing clients

• Proven experience in outside sales or retail sales environments, preferably within the insurance industry or related fields
• Strong negotiation skills with the ability to communicate complex information clearly and effectively in multiple languages (bilingual/multilingual capabilities are a plus)
• Demonstrated proficiency in sales administration, analysis skills, and benefits administration processes
• Excellent communication skills to build rapport with diverse customer bases and convey product benefits convincingly
• Prior experience in customer service roles that require active listening, problem-solving, and relationship management

Position is part-time/in-office (16-24 hours per week). Compensation is $16.00 – $19.00 per hour with monthly sales commissions. All team members will be required to obtain Auto, Fire, Life & Health Insurance Producers Licensing. We will help!