Call Center Manager at Bath Planet Walker, MI
Job in
Walker, Kent County, Michigan, USA
Listed on 2026-05-30
Listing for:
Neier Inc.
Full Time
position Listed on 2026-05-30
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Confirmation Call Center Manager – Bath Planet is seeking an experienced manager to oversee call center operations for bath remodeling solutions in Kentwood, MI.
Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, availability for evenings and weekends, and the ability to resolve conflicts and issues.
We offer a competitive salary, bonus opportunities and an excellent compensation package.
Job Duties- Schedule and confirm appointments
- Hire, train and manage Call Center Representatives
- Answer inbound calls and make outbound calls
- AI integration
- Customer service
- Manage sales rep schedules
- Achieve weekly and monthly quotas
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