Dental Assistant

Dental Assistant - Grand Rapids, MI

Heartland Dental in Grand Rapids is looking for a Dental Assistant to join our team! On‑the‑job training is available for new DA program graduates.

As a Dental Assistant, you’ll enjoy state‑of‑the‑art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged. Hard‑working and motivated candidates will bring a passion for providing the best patient care to the communities they serve.

Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each supported office is unique to the community and the patients they serve. Supported doctors are the clinical leaders of their practice, retain full clinical autonomy, and establish their own care philosophies.

All supported doctors are united by a common goal: delivering the highest quality dental care and patient experiences.

• Medical, prescription drug and vision insurance
• Free dental services for yourself and your dependents minus lab fees
• Life and disability insurance
• 401(k) retirement plan
• Monthly and quarterly bonus opportunities
• 6 paid holidays annually (after 90 days of employment) and 2 weeks paid vacation (after one year of employment)
• Continuing education provided and endless growth opportunities

• Greet and welcome patients from the start of their dental journey, sustain patient comfort, and provide appropriate education throughout treatment
• Conduct a thorough review of the patient’s health history to provide quality care
• Take and process x-rays and other diagnostic assessments (iTero 3D scanner, digital photography, etc.)
• Provide superior chairside assistance (i.e., four‑handed dentistry) to supported dentists during a wide variety of procedures in accordance with the state dental practice act
• Utilize Dentrix for patient scheduling and record keeping
• Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations
• Manage supply and inventory levels, and place and expedite orders as needed
• Partner with the providers and team to implement Heartland Dental systems and maximize office workflow

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and paid time off (PTO)
• Front‑loaded education and training, providing the opportunity to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of industry‑leading experience that provides a stable career with unlimited growth potential

• Michigan radiology certification, or willingness to obtain one
• Working knowledge of dental procedures and terminology
• Experience working in a fast‑paced and customer‑centric environment
• Excellent communication and organizational skills
• Understanding of PHI; required to complete regular HIPAA training and protect PHI in accordance with role and responsibilities

• 1+ years of experience in a dental setting
• Experience with Dentrix or other dental software

• Ability to perform essential duties satisfactorily with or without reasonable accommodation
• Prolonged periods sitting and standing
• Ability to lift and carry up to 45 pounds at times
• Availability to attend virtual training sessions (or in‑person) periodically throughout the year
• TB test required for all new hires in dental office positions; not applicable in FL & TN

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.