General Manager

General Manager

Crunch Fitness - Fit Fusion, LLC is looking for a General Manager to oversee gym operations and ensure an excellent member experience while managing a financially successful gym in a non-judgmental environment. The role will lead a team at gym level in a positive, motivating manner with a focus on gym operations, sales, and employee training and development.

• Bonus based on performance
• Competitive salary
• Employee discounts
• Paid time off
• Profit sharing
• Training & development

• Build strong teams by networking, sourcing, interviewing, and hiring managers and team members.
• Direct management of team, including setting weekly management schedules and assigning areas of responsibility to team members.
• Oversee and maintain training standards and coach and develop team members to drive sales performance.
• Consistent development and coaching of team members, including training in employment policies and practices.
• Conduct team meetings and set team goals.
• Expand and develop the business with a focus on sales and operations while energizing the team around daily, weekly, and monthly objectives.
• Ensure timely resolution to all member inquiries and issues.
• Monitor team performance to meet or exceed expected KPI standards.
• Maintain clean facility in accordance with Crunch brand standards.
• Manage employee payroll and scheduling ensuring the gym is adequately staffed at all times.
• Command of all offerings, amenities, and equipment utilization.
• Ensure and monitor compliance and accuracy with all policies, procedures, and standards.
• Monitor inventory in the gym and oversee the retail sales process.

• Minimum 2 years of fitness facility management experience.
• Experience with supervising a team.
• Experience with business operations such as finance, administration, and labor management.
• CPR/AED certification.
• Ability to take assertive action to accomplish objectives, innovate and solve problems.
• Knowledge of key metrics and drivers to grow the gym level business.
• Proficient with Microsoft Suite or similar software.

• Reports directly to the Regional Operations Director and President.
• Works in conjunction with the Fit Fusion management team.

• Entry level

• Full-time

• Management and Manufacturing

• Wellness and Fitness Services

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