Receptionist, Administrative/Clerical
Listed on 2026-05-23
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Administrative/Clerical
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Customer Service/HelpDesk
Customer Service Rep
Job Description
Brookdale offers opportunities for professional development and a full suite of health, life insurance, and retirement plans.
Benefits Eligibility- Medical, Dental, Vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages for hourly associates (outside of CA)
- Optional voluntary benefits including protection and pet insurance
- Paid Time Off
- Paid holidays
- Company provided life insurance
- Adoption benefit
- Disability (short and long term)
- Flexible Spending Accounts
- Health Savings Account
- Optional life and dependent life insurance
- Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
- Tuition reimbursement
Base pay range will be determined by applicant’s skills and experience. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Brookdale offers to advance fees for naturalization (Form N‑400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities- Greets all visitors entering the community, answers questions, ensures visitors sign guest sheets, and directs phone calls to the proper residents and staff.
- Sorts, delivers and collects incoming/outgoing community and resident mail, and performs basic office/clerical functions and maintains visitor logs.
- Responds to resident emergencies by calling appropriate internal and external parties based on community protocol.
Receptionists greet all visitors, answer questions, ensure visitors sign guest sheets, and direct phone calls to the proper residents and staff. They sort, deliver and collect community and resident mail, perform basic office/clerical functions, maintain visitor logs, and respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
About Us- Gracious hospitality and neighborliness for our residents and families.
- Home‑like feel and all‑around comfort for residents and visiting family members.
- Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
- Industry leader in clinical care.
- Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
- Extensive corporate support including a robust training program.
Brookdale is an equal opportunity employer and a drug‑free workplace.
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