Senior Manager Clinic Operations - Administration

Overview

Senior Manager Clinic Operations - Administration

Under the direction of the Director of Ops/Clinical Director, the Senior Manager Clinic Operations implements and is accountable to the Practice Operations Council (POC) and the Administrative Director. Working with the POC, the Clinic Manager III has responsibility and accountability for the performance of the assigned practice. Remains responsible for physician relations, communications, management of all non-provider staff (clinical matters will include direction from the affected provider), practice revenue cycle management, Site-Specific Action Plans (SSAPs), physical clinic operations, education and training, supply inventory, etc.

Along with this authority comes the responsibility for financial performance, quality indicators, and patient satisfaction of the assigned practice.

• Oversee performance of the assigned practice and ensure alignment with the Practice Operations Council and Administrative Director.
• Manage physician relations, communications, and supervision of non-provider staff (clinical matters follow direction from the affected provider).
• Lead practice revenue cycle management, Site-Specific Action Plans (SSAPs), and overall clinic operations.
• Direct physical clinic management, education and training, supply inventory, and related operational needs.
• Assume accountability for financial performance, quality indicators, and patient satisfaction within the assigned practice.

• Bachelor's Degree from an accredited educational institution.
• 5 years Healthcare management experience.
• 3 years Supervisory experience.

• Bachelor's Degree in Business, Healthcare Administration or Nursing from an accredited educational institution.
• Master's Degree from an accredited educational institution.
• 5 years Practice management experience.
• Lean process improvement.
• Multi-site or multi-specialty management experience.
• Management of 10+ provider practice.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.

At Providence, our strength lies in Our Promise of Know me, care for me, ease my way. Working at our family of organizations means that regardless of your role, we will walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits, voluntary benefits, well-being resources and more. Learn more s/benefits.

About the team:
Kadlec is located in the Tri-Cities region and is the largest non-profit healthcare provider in the area, offering primary and specialty care and a range of services. Kadlec is committed to equal opportunity in employment and a diverse workforce.

Address: WA Walla Walla 380 CHASE AVE
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Work Location:

St Mary Chase Medical Complex-Walla Walla
• Pay Range: $48.65 - $76.80