Hospitality & Events Lead

About The Drayman House

The Drayman House is a membership-based social club and wine storage facility located in the heart of Walla Walla. Built for collectors, wine lovers, and industry professionals alike, The Drayman House is more than climate-controlled wine storage — it’s a gathering place centered around connection, hospitality, and shared experiences.

From intimate tastings and educational seminars to casual evenings with friends, we create spaces where great wine brings people together.

The Hospitality & Events Lead plays an essential role in shaping the daily experience of our members and guests. This is a hospitality-forward position for someone who genuinely enjoys people and takes pride in creating thoughtful, welcoming experiences.

The ideal candidate is organized, detail-oriented, and comfortable balancing customer service, event support, retail sales, and operational responsibilities. A passion for wine is important — but equally important is the ability to communicate warmly, anticipate needs, and make people feel at home.

• Welcome members and guests with warmth, professionalism, and attention to detail
• Receive member wine deliveries, notify of deliveries and carefully place wines in lockers
• Provide tours for prospective members and support new member onboarding
• Build strong relationships with members and contribute to a highly personalized experience
• Work collaboratively with TDH Sommelier to assist with wine sales and retail programming

• Support member tastings and educational seminars from start to finish, assisting with planning, setup, breakdown, pouring, and sales transactions
• Help create polished, thoughtful experiences that reflect The Drayman House brand
• Support the execution of private events and room reservations by liaising with members, vendors and member’s guests

• Oversee day‑day facility upkeep, including cleaning, maintenance, and restocking supplies.
• Wash and polish stemware, dishes, and service items
• Monitor cellar temperature and humidity levels
• Help maintain organized, detail‑oriented operational systems

• Assist with member communications, event promotion, and retention initiatives
• Contribute to social media content
• Support the team with marketing and community-building efforts

• Exceptional hospitality and customer service skills
• Strong verbal and written communication abilities
• Friendly, professional, and team‑oriented attitude
• Excellent attention to detail and organizational skills
• Proficient with Microsoft Word, Excel, Google Docs. Experience with Canva a plus.
• Experience with managing social media platforms a plus – Instagram and Facebook
• Willingness to learn Coworks and other internal systems
• Must be 21+ years
• Ability to lift 50 lbs. repeatedly
• Availability to work weekends, evenings, and special events

• MAST Permit (Class 12) — current or willing to obtain
• Walla Walla County Food Handler’s Permit — current or willing to obtain

• $25/hour
• Share of profit from wine sales
• Employee pricing on wine purchases
• Personal wine storage locker

Thurs–Saturday, 10AM‑5PM. Semi‑regular evening availability is needed for member and private events, with most events wrapping up by 8:30PM. Approximately 20‑25hrs per week, with flexibility based on events.