Educational Technologist

Walla Walla Community College

Salary: $70,924.00 - $80,244.00 Annually

Job Number: ET

Location: Walla Walla, WA

Department: VPI/INSTRUCTION OFFICE

Closing: Continuous

Join our team to help inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services.

This position is open until filled. First consideration will be given to applicants whose complete application has been received by September 28, 2025 at 11:59pm PST. See Required Application Materials section for more information.

Under the general supervision of the Director of the Center for Teaching and Learning, the Educational Technologist (ET) serves as the college's primary administrator of the Learning Management System (currently Canvas) and provides instructional technology support to faculty, staff, and students across the institution. This role encompasses technical oversight, collaborative problem‑solving, and strategic implementation of educational technologies that enhance multimodal instruction and support student success.

The ET works closely with faculty and staff to provide responsive LMS support, instructional media assistance, guidance on adopting and utilizing accessible, effective technology solutions, and learning outcomes analytics support. This role supports training development, cross‑listing, term set‑up, and troubleshooting for Canvas and other integrated tools (such as Zoom, Panopto, etc.). The ET may also provide basic course design resources, directing faculty to evidence‑based teaching strategies and UDL principles.

• Administer the college's LMS (currently Canvas), including term set‑up, course creation, cross‑listings and merging, enrollment accuracy, and third‑party tool integrations
• Co‑administer the institution's digital assessment platform (currently Insights for Canvas Outcomes), including user roles and permissions management, configuration and optimization for Canvas, and troubleshooting issues related to outcomes and assessment functionality
• Provide technical assistance to faculty and staff in the use of instructional technologies, both in real time and through a ticketing system
• Partner with faculty to match instructional needs with appropriate technologies, emphasizing evidence‑based practices and digital accessibility
• Support the implementation and evaluation of emerging educational tools, such as AI‑assisted teaching supports, media platforms, and analytics dashboards
• Provide training and resource development (videos, guides, Canvas modules) to assist instructors with integrating technology into online, hybrid, and face‑to‑face courses
• Assist with troubleshooting LMS‑related issues, including sync errors, code verification, user roles, and data inconsistencies
• Provide light instructional design support such as aligning course objectives with assessments, rubrics, and basic course structure
• Support media creation and accessibility compliance, including captioning, file formatting, and Universal Design for Learning principles
• Coordinate communication with faculty regarding LMS policy compliance (e.g., publishing deadlines, incomplete set‑up)
• Serve as a technical lead in resolving LMS and tool‑related support escalations in coordination with Tech Services and vendors
• Assist with circulation, maintenance, or set‑up of classroom media and instructional tech tools when needed
• Collaborate with other Center for Teaching and Learning staff to build faculty capacity through onboarding, workshops, and targeted support
• Liaise with academic departments, deans, state‑level LMS groups, and vendor representatives
• Participate in quarterly institutional planning, assessment, and faculty professional development initiatives as needed
• Other duties as assigned

• Strong working knowledge of Canvas or another major LMS (e.g., Moodle, Blackboard, D2L);
  Canvas preferred
• Skill in instructional technology support, including troubleshooting, explaining tools clearly, and documenting workflows
• Ability to build productive partnerships with faculty around technology use and course development
• Ability to evaluate…