Learning Management System; LMS Administrator​/Education Technologist

Walla Walla Community College

Salary: $70,924.00 - $80,244.00 Annually

Job Type: Full-time, overtime eligible professional position

Job Number:

Location: Walla Walla, WA

Department: VPI/INSTRUCTION OFFICE

Closing: Continuous

Join our team to help inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services.

Walla Walla Community College (WWCC) is seeking a Learning Management System Administrator/Education Technologist at the Walla Walla campus. Under the general supervision of the Director of the Center for Teaching and Learning, the LMS Administrator/Education Technologist serves as the college's primary administrator of the Learning Management System (Canvas) and provides instructional technology support to faculty, staff, and students across the institution.

The role encompasses technical oversight, collaborative problem-solving, and strategic implementation of educational technologies that enhance multimodal instruction and support student success.

• Administer the college's LMS (Canvas) including term setup, course creation, cross‑listing and merging, enrollment accuracy, and third‑party tool integrations.
• Co‑administer the institution's digital assessment platform, including user roles and permissions management, configuration and optimization for Canvas, troubleshooting issues related to outcomes and assessment functionality, and supporting curriculum mapping, assessment plans, and learning outcomes data integrity.
• Support institutional assessment processes by assisting with data entry, validation, basic reporting, and troubleshooting within the digital assessment platform to ensure data accuracy, usability, and readiness for accreditation and institutional reporting.
• Provide technical assistance to faculty and staff in the use of instructional and assessment technologies, both in real time and through a ticketing system.
• Provide training and resource development (videos, guides, Canvas modules) to assist instructors with integrating technology into online, hybrid, and face‑to‑face courses.
• Partner with faculty to match instructional needs with appropriate technologies, emphasizing evidence‑based practices, digital accessibility, and compliance with accessibility standards.
• Monitor and support course‑level accessibility through LMS‑integrated tools, assisting faculty in identifying and remediating accessibility issues.
• Support the implementation and evaluation of emerging educational tools, such as AI‑assisted teaching supports, media platforms, and analytics dashboards.
• Assist with troubleshooting LMS‑related issues, including sync errors, code verification, user roles, and data inconsistencies.
• Provide light instructional design support in coordination with the Instructional Designer such as aligning course objectives with assessments, rubrics, and basic course structure.
• Support media creation and accessibility compliance, including captioning, file formatting, use of accessibility tools, and Universal Design for Learning principles.
• Coordinate communication with faculty regarding LMS policy compliance (e.g., publishing deadlines, incomplete setup).
• Serve as a technical lead in resolving LMS and tool‑related support escalations in coordination with Technology Services and vendors.
• Assist with circulation, maintenance, or setup of classroom media and instructional technology tools when needed.
• Collaborate with other Center for Teaching and Learning and instructional staff to build faculty capacity through onboarding, workshops, and targeted support.
• Liaise with academic departments, deans, state‑level LMS groups, and vendor representatives.
• Participate in quarterly institutional planning, assessment, and faculty professional development initiatives as needed.
• Other duties as assigned.

• Strong working knowledge of Canvas or another major LMS (e.g., Moodle, Blackboard, D2L);
  Canvas preferred.
• Skill in instructional technology support, including troubleshooting, explaining tools clearly, and documenting workflows.
• Ability to build productive partnerships with faculty around…