Supportive Services Veteran Families; SSVF) Program Director

REPORTS TO:

Senior Director of Community Services

SUPERVISES: SSVF Program staff

POSITION TYPE:
Full-time, exempt

SCHEDULE:

Up to 36 hours/week, based on contract funding

We accept and review applications on a rolling basis, with priority given to applications received by 8 a.m. on Monday, October 5, 2026. We will remove the position from our website once it is filled.

• Medical/Vision Dental Insurance:
  The following individuals qualify for BMAC's group insurance plans:
  Regular, full-time employees working 30-40 hours per week receive full benefits;
  Qualifying dependents:
  Spouse/legal domestic partner and any dependent children 26 years or younger.
• Life Insurance
• Short/Long-Term Disability
• Employee Assistance Program
• 401(k) Retirement Plan:
  Eligibility begins in the first month after hire date. Vesting rules apply.
• Text Care
• Paid Time Off (PTO):
  Employees begin accruing PTO the first day of employment as detailed below:
  Employees with 0-5 Years of Service = accrue 0.0773 hours per hour worked;
  Employees with 5+ Years of Service = accrue 0.0899 hours per hour worked;
  Employees with 10+ Years of Service = accrue 0.1028 hours per hour worked.
• Flexible Time Off (FTO):
  Available based on regular work schedule.
• Holidays: 12 paid holidays
• Other Paid Leave:
  Bereavement Leave – up to 4 days to eligible employees;
  Jury Duty Leave – up to 4 weeks over any 1-year period.
• Workers Compensation:
  Comprehensive insurance provide
• Optional Flexible Spending Account
• Optional Life Flight Membership
• Optional Aflac Benefits

The Director of the Supportive Services for Veteran Families (SSVF) Program at BMAC oversees the implementation, operation, and evaluation of this VA-funded grant that supports veterans and their households who are experiencing homelessness. This is a $3.2 million Rapid Rehousing/Prevention program that supports approximately 250 veteran households annually in 17 counties in three states through a Walla Walla-based team and two subcontractors.

The director leads a “One Team Approach” to collaborate with the VA and other veteran-serving organizations and homeless service providers committed to ending veteran homelessness. They ensure program effectiveness, compliance, and accountability and serve as an active participant and engaged partner in community organizing, public outreach, and system development to achieve program goals. Must comply with all program and BMAC policies and procedures, and confidentiality requirements.

• Develop and implement client-centered program policies and procedures for case management, outreach, data quality and temporary financial assistance in a manner consistent with the SSVF program mission and compliance measures.
• Ensure that the SSVF program meets all federal, state, agency and/or funder guidelines.
• Work with case management staff and provide leadership, guidance, and oversight in program implementation and service delivery.
• Develop procedures and documentation for case managers.
• Ensure program submits all required reports to VA.
• Responsible for internal monitoring of case files and Homeless Management Information System service entries.
• Prepare for and complete quarterly monitoring site visits of subcontractors in Yakima, WA and Lewiston,  ensure grant compliance.
• Prepare for and complete annual monitoring site visits from the VA to ensure grant compliance.
• Make recommendations for policy and/or procedure changes as necessary to maintain program compliance.
• Have awareness of current VA and SSVF priorities/initiatives and integrate into the program policies and procedures.
• Manage program budgets in compliance with grant requirements and federal guidelines.
• Manage operations, room reservations, office inventory at…