Customer Service Rep; S. 9th Avenue

Job Overview

Domino’s Pizza is looking for enthusiastic customer service representatives and store team members to work in a fast‑paced environment with flexible schedules. This role requires a strong personality, good people skills and a willingness to grow within the company.

• Minimum age 16 years or older.
• Availability for part‑time or full‑time work, with flexible scheduling to meet peak hours.

• Operate all store equipment.
• Stock ingredients from delivery area to storage, work area, and walk‑in cooler.
• Prepare products and assemble orders.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Participate in orientation and on‑the‑job training.

• Comprehend and give correct written instructions.
• Communicate verbally with customers and co‑workers to process orders both over the phone and in person.

• Perform basic arithmetic (addition, subtraction, multiplication, division) accurately and quickly.
• Make correct monetary change.
• Use verbal, written, and telephone skills to take and process orders.
• Demonstrate motor coordination between eyes and hands for rapid and accurate movements.
• Enter orders using a computer keyboard or touch screen.

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In‑store temperatures ranging from 36°F in the cooler to 90°F or above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk‑in cooler.
• Hot surfaces/tools from oven up to 500°F or higher.
• Sharp edges and moving mechanical parts.

• Talking and hearing on telephone; near and mid‑range vision for most in‑store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".

Short distances for short durations.

Paperwork is normally completed in an office at a desk or table.

• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72" high.

• Large cans, weighing 3 pounds 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, weighing approximately 12 pounds per tray.

• To move trays which are placed on dollies.
• A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.

Performed occasionally to stock shelves and to clean low areas.

• Reaching is performed continuously; up, down and forward.
• Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reach down to perform tasks such as scooping cornmeal from a plastic barrel or…