Senior Account Sales Representative; Bilingual Spanish

Job Summary

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas or properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.

The base pay for this position generally is between $30,400 and $50,400. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. This position has a commission earnings target starting at $55,000.

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Meet established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
• Solicit residential customers through door-to-door solicitation, lobby events and by building/maintaining strong relationships with property management
• Generate incremental revenue from existing customers by adding new/additional services
• Respond to customer problems and complaints according to established company policy; follow through to ensure issues are satisfactorily resolved
• Maintain a well-informed knowledge base of competitors activities throughout assigned territory; inform manager of any changing competitive pricing programs or marketing directions
• Attend and actively contribute to sales meetings and training programs
• Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collect and account for funds and provide receipts according to company policies and guidelines

Required Skills/Abilities and Knowledge

• Knowledge of cold call sales skills, persuasion, and clear communication skills
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
• Ability to work outside for extended periods in any season and/or during inclement weather
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
• Valid driver’s license with a satisfactory driving record within company required standards

Required Education

High School Diploma or equivalent work experience

Required Related Work Experience and Number of Years

Experience in sales or customer service – 1+

Preferred Skills/Abilities and Knowledge

• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience with consumer education of products and services
• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required
• Bilingual Spanish – preferred

Preferred Related Work Experience and Number of Years

2+ years sales or relevant work experience

• Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
• Must be able to lift 10-20 pounds for 20-30 feet
• Exposure to moderate noise levels
• Must be able to work evenings and weekends
• Variable hours: may include weekends, holidays, and split days off

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.