Adult Services Case Manager

Reports to

Adult Services Case Manager

N/A

Full-time, nonexempt

Up to 40 hours/week, based on contract funding

• Medical/Vision Dental Insurance:
  The following individuals qualify for BMAC's group insurance plans:
  • Regular, full-time employees working 30-40 hours per week receive full benefits
  • Qualifying dependents:
    Spouse/legal domestic partner and any dependent children 26 years or younger
• Life Insurance
• Short/Long-Term Disability
• Employee Assistance Program
• 401(k) Retirement Plan:
  Eligibility begins in the first month after hire date. Vesting rules apply.
• Paid Time Off (PTO):
  Employees begin accruing PTO the first day of employment as detailed below
  • Employees with 0-5 Years of Service = accrue 0.075 hours per hour worked
  • Employees with 5+ Years of Service = accrue 0.0875 hours per hour worked
  • Employees with 10+ Years of Service = accrue 0.10 hours per hour worked
• Flexible Time Off (FTO):
  Available based on regularly scheduled work hours.
• Holidays: 12 paid holidays
• Other Paid Leave
  • Voting Leave – as needed upon request
  • Bereavement Leave – up to 4 days to eligible employees
  • Jury Duty Leave – up to 4 weeks over any 1-year period
• Workers Compensation:
  Comprehensive insurance provide

This position will provide progressive case management through rapid re-housing programs. This work includes assisting clients to find appropriate housing and to become self-sufficient renters. This position requires accurate and prompt data input into the Homeless Management Information System (HMIS) and the internal database CAP
60.

This position will work in collaboration with other BMAC teams to promote programs such as utility assistance or employment training opportunities. The role will involve public speaking and strong relationship building skills with community partners and other service providers. Must comply with all program and BMAC policies and procedures.

• Determine client eligibility and conduct comprehensive assessments of client strengths, needs, and motivations focused on client choice and using a Housing First, Trauma Informed approach.
• Conduct outreach services to individuals and families experiencing homelessness.
• Enter accurate and prompt data input into the Homeless Management Information System (HMIS) and the internal database CAP
  60.
• Using progressive case management, collaborate with clients to develop and implement a Housing Stability Plan. This plan should focus on all household members and include budget planning, job search, job training, and career planning with ongoing maintenance of the plan.
• Assist clients in finding suitable housing options, negotiating leases, and understanding tenant rights and responsibilities.
• Maintain case management progress notes and files. Ensure that careful, accurate, and timely documentation is completed. Monitor the Housing Stability Plans and adjust as needed.
• Provide ongoing case management support to households, including regular check ins, goal setting, and referrals to community resources. Check-ins are conducted in client homes, in the community, and in person visits at BMAC offices.
• Assure program guidelines, that change with some frequency, are applied, and assist with maintenance of program policies and procedures.
• Ensure timely payment of monthly rent or other program allowable costs.
• Build and maintain relationships with landlords to secure housing placements, and advocate for client needs.
• Coordinate services with other social, health, employment, and education services in the community.
• Performs other related duties as assigned

• Associates degree in Human Services or related field.
• Two (2) years related work experience administering social services.
• Bilingual/Bicultural – English/Spanish – is preferred.
• Preferred:
  • Case management experience in social service setting, and a working knowledge of issues and resources related to housing services for low-income families and individuals.
  • Experience working with individuals, families and young adults, including BIPOC and LGBTQIA+ populations.

• Strong commitment to BMAC’s mission of building thriving…