Dispatcher - Wallingford, CT

Shift
- Mon, Tues, Thurs, Fri, & Sat (Sun & Wed off) 10:30am-7:30pm

• Manage and closely monitor over 10 to 20 owner operators in high‑paced LTL environment.
• Familiar with all California DOT transportation regulations.
• Must have knowledge of all National and State DOT laws and regulations.
• Expected to perform at 99.5% on time performance.
• Ensure that work is distributed equally among all drivers.
• Understand all customer pick‑up and delivery procedures.
• Drivers are to be reminded daily to drive safely and be aware of their surroundings at all times.
• Drivers are to be reminded periodically of all pick‑up and delivery procedures.
• Be able to react to emergency or urgent situations as they occur and follow emergency and/or accident company protocol.

This job has supervisory responsibilities of drivers.

• Customer Service – Responds to requests for service and assistance;
  Meets commitments.
• Written Communication – Presents numerical data effectively;
  Able to read and interpret written information.
• Ethics – Works with integrity and ethically; upholds organizational values.
• Dependability – Follows instructions, responds to management direction.
• Interpersonal Skills –
• Oral Communication – Listens and gets clarification; responds well to questions.
• Professionalism – Treats others with respect regardless of their status or position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School Diploma with at least two years industry experience or Four years of relevant customer service or operations experience.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Knowledge of Transportation Management Systems.

Regularly required to sit. Frequently required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear.

Noise level in the work environment is usually quiet.

$20.00-$23.50 per hour

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.