Senior Director Of Operations

Overview

Connecticut Foodshare is the food bank serving all of our neighbors across the state. Working with a strong network of community-based hunger relief programs, we help provide nutritious food as well as long-term, sustainable solutions to food insecurity. By joining Connecticut Foodshare, you will be part of a team that helps drive community awareness, garners support, leverages research, and engages volunteers, to realize our vision of a thriving community free of hunger.

Responsible for oversight and management of all Connecticut Foodshare operations staff, warehouse operations (order selection, warehouse safety, product sortation, agency pick ups, mobile loading operations & inventory control), fleet operations (transportation, distribution, fleet maintenance & fleet safety), and establishment of and conformance to systems, policies and procedures. Reports to Chief Operations Officer.

Primary Responsibilities

• Organizes and supervises daily operations of Connecticut Foodshare.
• Recruits, trains, and supervises staff with a focus on employee development and succession planning.
• Models inclusive, values-based leadership and reinforces Connecticut Foodshare’s culture and mission.
• Recommends annual and long-term, strategic operations goals and objectives including budget projections and forecasting of capital expenditures.
• Develops and implements systems, policies and procedures to ensure accordance with codes, regulations and standards of all reporting authorities such as Feeding America, OSHA & DOT.
• Establishes and monitors enterprise operational KPIs, dashboards, and performance scorecards.
• Ensures operational reporting is timely, accurate, and actionable for senior leadership and the Board.
• Maintains inventory control systems.
• Ensures that decisions are fact based & data-influenced.
• Ensures consistent adoption of standard work, SOPs, and best practices across all operational teams.
• Ensures audit readiness and compliance across all operational functions.
• Partners with HR, Safety, and Food Safety teams to mitigate employee safety, labor, and regulatory risks.
• Ensures safe handling of food and improves efficiency of processing donated food to prevent quality issues.
• Utilizes process improvement strategies to improve efficiency and product quality.
• Coaches and develops managers to lead effectively through complexity and change.
• Stays current on best practices and emerging trends in food banking, logistics, and supply chain operations.
• Other duties as assigned.

• Bachelor's degree in related field with 5 years of related experience in similar or related function in comparable environment OR 10 years of related experience in similar or related function in comparable environment.
• Experience with data-influenced decision-making and analysis.
• 3 years of management experience.
• Experience with Microsoft Office (e.g., Word, Excel, PowerPoint).

• Bachelor's degree in related field with 7+ years of progressively responsible experience in similar or related function OR 12+ years of progressively responsible experience in similar or related function.
• Experience with inventory control systems.

To apply, please submit a resume and cover letter to Human Resources. Connecticut Foodshare, as a state contractor, is an affirmative action/equal employment opportunity employer committed to non-discrimination in all its hiring and employment practices. Connecticut Foodshare maintains a drug-free workplace.