Communications Coordinator; EVENING SHIFT

Location and Shift

Masonicare Health Center – Wallingford, CT

Evening Shift / 8 hrs/week – Every Other Weekend
2:30PM to 11:00PM

• Greets and directs visitors and applicants. Issues and collects vendor and student identification passes and badges.
• Routes all incoming calls. Operates public address system, autocall or other systems of communication to call employees to the telephone.
• Dispatches security personnel to investigate alarms. Provides a communication link between radio-equipped security personnel in the field and outside authorities/key personnel during emergencies.
• Monitors alarm centers and responds in accordance with policy for various alarm conditions. Dispatches security personnel as required.
• Issues keys for various locations and for hospital vehicles, maintains key log and follows outlined procedures.
• Communicates effectively and tactfully with residents/patients recognizing their age, needs, abilities and physical condition.
• Attends meetings as required. Participates in mandatory in- service programs.
• Responsible for monitoring the video surveillance system.
• Performs other duties as required.

Education:

High School or GED.

Experience:

1–2 years experience with telephone communications/PBX Switchboard.

Certificates, Licenses, Registrations:
None.

• Ability to communicate effectively.
• Excellent oral communication and interpersonal skills.
• Ability to handle emergency situations.
• Ability to handle multiple demands and interruptions.
• Must be able to speak, read, and write English.