Delivery Manager- Traffic

Job Summary

Manage drivers and traffic office to ensure service, availability and productivity in the most cost effective and safe manor to best serve our varied customer base.

• Oversee / Manage drivers and their functions
• Negotiate favorable freight rates for branch location
• Coordinate outbound material loads
• Organize work orders and transfer to warehouse for picking
• Track freight accruals and report to bookkeeping
• Maintain material receiving schedule
• Understand and abide by all Federal Motor Carrier Safety Regulations
• Audit daily driver logbooks
• Maintain records as required by D.O.T.
• Coordinate completed delivery tickets and forward to billing/invoicing
• Supply sales with freight information as requested
• Assist in warehouse supervisor training re: proper paperwork procedures
• Complete, coordinate and forward export order paperwork to customs as required
• Completes annual employee performance reviews for department personnel
• Performs appropriate coaching of department employees, including reprimands and/or disciplinary actions as required, in accordance with company policy
• Formulate and maintain/update procedural manuals for all major department functions
• Regularly analyze department performance using specific management reports
• Implement and enforce all company policies and procedures
• Act as liaison for regular communication among departments and customers
• Special projects as assigned by management

• Knowledge of Department of Transportation requirements relating to ground transportation
• Excellent written and verbal communication skills as well as good negotiating skills
• Demonstrated ability to work in a team environment
• Ability to work in a fast-paced environment and under pressure