Fulfillment Supervisor

Role Summary

We are seeking a hands-on Fulfillment Supervisor to oversee daily operations within our warehouse facility. This role is responsible for supervising all warehouse operations including inventory management, receiving, material handling, product packaging, and shipping. The ideal candidate will have a strong background in warehouse operations and packaging processes, with a proactive approach to problem-solving and team leadership.

• Supervise and actively participate in day-to-day warehouse operations, including receiving, storing, picking, packing, and shipping of goods to ensure that daily production goals are met.
• Establish and continuously improve existing fulfilment processes, including warehouse planning, inventory management processes, material coordination and transaction processes.
• Ensure inventory accuracy through regular cycle counts, reconciliations, and transaction audits.
• Be a steward for continual ISO 13485 Quality Compliance.
• Maintain up-to-date and accurate warehouse records in the inventory management system.
• Create, improve, monitor and reinforce adherence to standard work and organizational standards to ensure safety, quality, output, and productivity in all aspects of warehouse operations.
• Coordinate with other departments such as production, logistics, and purchasing to ensure timely order fulfillment.
• Excellent communication skills (proficient in English).
• Lead and support company EPIC values.
• Working competency with MS Access, Excel, Word, Outlook and other analytical software tools.
• Other tasks and duties as assigned.

• 5+ years of experience in a warehouse or distribution center environment, with at least 2+ years in a supervisory role.
• Strong understanding of inventory management principles, transactions, and problem-solving.
• Experience in packaging operations and materials handling.
• Hands-on, proactive, and lead by example.
• Working knowledge of ISO
  13485 and/or regulatory compliance requirements.
• Proficient in using inventory or warehouse management systems (ERP).
• Excellent organizational, communication, and leadership skills.
• Formal continuous improvement training and experiences highly desirable (Lean).

• Ability to lift up to 50 lbs and operate warehouse equipment.