Senior Workers Compensation Claims Assistant

Senior Workers Compensation Claims Assistant Job Description

Responsible for providing advanced administrative, operational, and reporting support for workers' compensation claims and risk management programs. Coordinates claims-related activities, maintains program documentation and tracking systems, supports vendor and client initiatives, prepares recurring reports, and assists with risk management and claims administration projects.

• Assist with prioritizing and managing multiple projects, reporting deliverables, and ongoing program responsibilities while meeting established deadlines and service expectations.
• Assist in developing and maintaining client-facing reports, presentations, and supporting materials, and respond to requests for claims, risk management, and program information.
• Assist with departmental financial administration, including invoice processing, budget tracking, procurement activities, and expenditure monitoring.
• Coordinate communications and activities with vendors, consultants, medical providers, and service partners while maintaining related records and documentation.
• Coordinate annual and periodic projects, including audits, experience modification reviews, renewals, reporting packages, and process improvement initiatives.
• Assist with preparing, analyzing, and distributing recurring reports, dashboards, and presentations using reporting tools, databases, spreadsheets, and Power BI.
• Assist with compiling, validating, and maintaining claims, operational, and risk management data to ensure accuracy and support business decision-making.
• Support client and internal risk management initiatives through program coordination, stakeholder communication, meeting management, and follow-up activities.
• Assist with administering medical provider, loss control, and risk management programs, including onboarding, clinic assignments, claims kit distribution, and corrective action tracking.
• Coordinate workers’ compensation claims administration activities, including claim reporting, documentation management, incident tracking, and record maintenance.

Education / Experience:

• Associate's Degree or equivalent combination of education and experience
• Bachelor's Degree
• Three (3) or more years of workers’ compensation, claims administration, insurance operations, risk management, or related experience
• Experience coordinating multiple projects, reports, and operational processes
• Property & Casualty (P&C) License

Skills:

• Good verbal and written communication skills
• Strong organization and project coordination skills
• Advanced proficiency in Microsoft Office Suite
• Excellent attention to detail and data accuracy
• Knowledge of Power BI, including the ability to maintain reports, validate data, refresh datasets, and generate standard dashboards and trend reports
• Knowledge of workers' compensation claims processes and terminology.
• Ability to analyze data, identify trends, and prepare routine reports

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination.