Executive Assistant

Company Overview

Welcome to AAA Mountain West Group (MWG), serving Northern California, Nevada, Utah, Arizona, Alaska, Wyoming, and Montana. We are a not‑for‑profit, membership‑based organization that has served our Members for over a century, from legendary roadside assistance and award‑winning insurance products to free travel planning and new innovations.

• Great Pay – opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly; an additional 24 hours per year are earmarked for volunteer activities
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program
• Compensation Range:
  Min $91,989 – Mid $114,985 – Max $137,983

We are seeking a seasoned and strategic Executive Assistant to provide high‑level administrative and operational support to an Officer‑level leader. This role requires exceptional organizational acumen, judgment, and the ability to manage competing priorities with professionalism, discretion, and confidentiality. It is not a traditional assistant role but rather a trusted partner position that helps drive executive‑level initiatives, ensures operational alignment, and facilitates communication across the assigned division.

As a Cross‑Functional Liaison, the Executive Assistant acts as a vital bridge, collaborating across various divisions and representing the executive to facilitate internal partnerships, gather crucial insights, and ensure seamless communication and follow‑through on key initiatives.

NOTE:

This role is hybrid and requires 3 days a week onsite in our Walnut Creek, CA office.

• Executive Support – Provide proactive calendar, travel, and expense management to ensure the Officer’s time is optimized and priorities are protected.
• Serve as the primary point of contact between the Officer and internal/external stakeholders.
• Prepare high‑quality correspondence, meeting materials, and Officer/Executive‑level presentations.
• Operational & Strategic Coordination – Support and coordinate division planning cycles, business reviews, and leadership team meetings.
• Monitor key initiatives, timelines, and deliverables to ensure accountability and forward momentum.
• Help prioritize and organize complex work streams to align with enterprise goals.
• Prepare and deliver high‑quality reports, presentations, and executive summaries on behalf of the executive.
• Leadership Enablement – Anticipate needs and remove obstacles to maximize the Officer’s impact.
• Support internal communications and assist in drafting messages, updates, and presentations for broader audiences.
• Maintain the highest levels of confidentiality and discretion in handling sensitive information.
• Collaborate across divisions to support the Officer’s internal partnerships and influence.
• Prepare the Officer for meetings and engagements by gathering insights, briefing materials, and follow‑ups.
• Serve as a representative for the executive in internal meetings as needed, tracking action items and ensuring closure.
• Project and Process Oversight – Partner with internal teams to manage special projects from concept through execution.
• Implement tools, templates, or processes that improve team efficiency and alignment.
• Track budgets, vendor relationships, and key operational metrics as needed.

• Proven ability to manage strategic and administrative functions in a high‑velocity setting.
• Strong organizational, project management, and problem‑solving skills.
• Excellent verbal and written communication skills.
• High proficiency in Microsoft Office, Google Suite and collaboration tools (e.g., Google Meet, Zoom).
• Ability to work independently while thriving in a team‑driven culture.
• Strong business acumen, professional maturity, and professional presence.

• A solutions‑focused…