More jobs:
Member Success Specialist, Tier 2 Escalations
Job in
Walnut Creek, Contra Costa County, California, 94598, USA
Listed on 2026-07-10
Listing for:
SupportFinity™
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Honey Homes in Oakland is seeking a Tier 2 Member Success Specialist to support members through complex, high‑impact situations, including escalations and handyperson transitions. You’ll be a trusted contact and partner to Operations and the Handy people team to ensure a high‑quality member experience.
You’ll respond to tickets, set expectations, and coordinate visits, while applying policy knowledge and empathy.
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