Become a Luxury Brand Evaluator in Bay Area & Sacramento​/Roseville, US

Luxury Brand Evaluator

CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands. We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

Flexibility — each in‑store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.

Frequent opportunities — perform several missions per month and collaborate with some of the most prestigious brands worldwide.

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user‑friendly platform for managing missions and feedback.

• Non‑Purchase Evaluations: earn a fee based on mission complexity.
• Purchase‑Based Evaluations: reimbursement for approved items as stated in the mission brief.

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.