Operations Specialist II

Job Details:
Level: Experienced;

Job Location:

Walnut Creek 1 - Walnut Creek, CA 94596;
Position Type:
Full Time;
Salary Range: $26.00 - $28.00 Hourly

Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.

We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service.

Our comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.

The Central Operations Specialist II (COS II) is an onsite position with no remote opportunities. The COS II is responsible for a variety of functions in the Central Operations Department, including CDARS/ICS, Reconciliations, Exception Items, Direct Link Risk Review (DLRR) fraudulent check review, Stop Payment Review, Chargeback processing, ACH transaction processing, Certifications, Report review, and backup for various Wire Department functions.

The COS II will assist with monthly certifications, general ledger reconciliation, dormant accounts, CD holds, as well as other certifications. The COS II works closely with the Central Operations Officer, the Operations Administrator, and the Director of Deposit Operations to learn the duties of the Central Operations Department and related functions. This position will provide support to branch personnel, in a friendly, professional and efficient manner.

The COS II will also assist in covering a variety of other clerical duties which includes answering the telephone, processing incoming and outgoing mail and packages, processing long term storage requests, and directing incoming calls and in-person visitors. The COS II will also assist the Central Operations and Wire/ACH departments with other duties and projects as required. This position will perform all duties accurately, timely and efficiently, and according to Bank policies, procedures, and regulatory guidelines.

• CDARS/ICS
• Reconciliations
• Exception Items
• Direct Link Risk Review (DLRR) fraudulent check review
• Stop Payment Review
• Chargeback processing
• ACH transaction processing
• Certifications
• Report review
• Backup for various Wire Department functions
• Monthly certifications
• General ledger reconciliation
• Dormant accounts
• CD holds
• Support to branch personnel in a friendly, professional and efficient manner
• Answer telephone, process incoming and outgoing mail and packages, long term storage requests, direct incoming calls and in-person visitors
• Assist Central Operations and Wire/ACH departments with other duties and projects as required

About You...

• Education/Certification:
  
  High school graduate or equivalent.
• Required Knowledge:
  Knowledge of Back Office and Branch Operations;
  Knowledge of Deposit Related Compliance laws and regulations;
  Basic understanding of banking products and services.
• Experience
  
  Required:
  
  Minimum 2 years of experience in banking operations.
• Skills/Abilities:
  • Good communication skills.
  • Professional appearance, dress and attitude.
  • Good problem-solving skills.
  • Good math skills.
  • Ability to use Microsoft Office software package.
  • Ability to operate related computer hardware and other business equipment including adding machine, typewriter, copy machine, telephone, encoder and paper shredder.

Onsite, no remote.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.