Receptionist​/Scheduler

Description

Front desk responsibilities

· Register patients for scheduled appointments and walk-in XR’s

· Copy insurance cards and photo  time

· Give patients proper paperwork

· Collect any out-of-office costs and self pays

· Notify posting if any change is needed or refunded

· Check that all paperwork is completed with benefit worksheet and ABNs for all Medicare patients.

· Complete check in (insurance, RTE, update demographics and scan registration packet) into patient’s chart

· Answer incoming calls

· Schedule patients for upcoming appointments. Notes and initials should be documented.

· Work on assigned modality off the workque

· Make reminder calls for appointments, reminding patients of appt time/estimated OOP/address and phone numbers of facility and prep and labs (if needed)/ins cards/photo  which entrance is needed if before 8am and after 5pm. Document all calls.

· End of day making sure packets are complete and updated as add-ons occur. ABN’s and benefit worksheet should be included if needed.

· Batch reports ran at the end of the shift and reconciled with receipts

Back-office responsibilities

· Answer any incoming calls

· Process and handle any incoming faxes

· Transcribe outside orders and call patients to schedule

· Work on assigned modality off the workque

· Schedule patients for future appointments, confirming patient demographics, insurance information, running RTE, give prep and get labs if needed. Inform patients to bring insurance cards and photo  details and initial

· Check voicemails and return calls

· Relieve the front desk for lunch and breaks

· Assist with medical records requests

· Make registration packets when needed

· Complete ABNs for next day Medicare patients

Compensation Package

At BASS Medical Group, we understand that a comprehensive, high quality, and affordable health benefits program is now more essential than ever. The overall well-being of our employees is at the forefront of our focus. With this in mind, we offer our eligible employees a generous benefits program.

Health & Welfare Benefits: Medical through Anthem Blue Cross PPO, Low-Cost Dental and Vision, Medical FSA & HSA.

Retirement Savings & Income Security: Basic Life & AD&D Insurance, Long Term Disability, 401K plan with an employer contribution, Access to Financial Advisors, Identity Theft Program.

Work/Life Balance Benefits: Paid Time Off and Company Paid holidays, Life Assistance Program, Commuter & Parking Benefits, Secure Travel Services, Healthy Rewards Program, Will Preparation Program, Additional perks to include discounts for Cellular phone and Gym memberships.

Voluntary Benefits: Optional Life & AD&D Insurance, Aflac Supplemental Insurance, Pet Insurance

Compensation will be based on experience

Pay Scale/Ranges:

$21.00-$33.00/hour (and the hourly equivalent for salaried employees).*

* Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The patey scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis.