Hotel Senior Sales Manager

GENERAL SUMMARY

Under the direction of the Senior Vice President (SVP) of Revenues and the Senior Vice President (SVP), General Manager, the Hotel Senior Sales Manager is responsible for driving revenue growth and bringing new business from prospects by introducing and establishing Bay Club Renaissance Hotel as the preferred catering and events location. Additionally, this role is responsible for developing sales plans that meet and exceed revenue targets via outside sales calls, on-site visits, sales tours, and community networking.

The ideal Hotel Sales Manager is customer-focused, team player, and has exceptional multi-tasking skills.

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture”.

Our Code of Culture includes our Mantra, Our Actions We Live By, and Pete’s Promise.

• Respect The Past
• Accept Responsibility
• Pay it Forward

• Keep It Real. Always.
• Think Ahead. Be An Owner.
• Stay Humble. Hustle Harder.
• One Team. One Voice.
• Be Curious. Ask Why.

• Service Forward
• Ruthlessly Consistent
• Do the Right Thing

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• Proactively generate new business and increase revenue by achieving monthly KPI’s.
• Assist with the execution of Banquets and Events where needed.
• Maintain and nurture relationships with clients, vendors and other related businesses.
• Establish quarterly and annual business plans each fiscal year.
• Set monthly goals that coincide with forecasting and prior year performance.
• Provide weekly business and revenue reports to SVP of Revenue and Hotel GM.
• Support Bay Club initiatives where needed.
• Identify new business leads by examining local market trends and competition activities.
• Establish and grow our market share by developing and maintaining relationships with major groups and catering clients.
• Partner with Bay Club Marketing Department to establish goals and execution of hotel marketing.
• Ensure collection of payment from events and group business as the primary lead contact timely.
• Ensure Systems such as (not limited to) CI/TY, Marriott Event Management are up to date and accurate.
• Required System Proficiencies: CI/ TY, MI Leads, Lanyon, Cvent, MARSHA, Group Housing Solutions, MarRFP, PMS (FSPMS).
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Create and develop Banquet Event Orders (BEO’s) when required.
• Work together with the Marriott and internal revenue team to coordinate rate strategies, packages and promotions for both Transients and Groups.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Functions in place of the Hotel Sales and Catering team/coordinator in his/her absence.
• Communicates critical information from pre- and post-convention meetings to the Front Office staff.
• Participates in department meetings.
• Works with Club and Hotel departments to order supplies, process invoices and implement schedules.

• Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives.
• Performs timely performance evaluations on supervised Associates.
• Compiles comprehensive reports regarding performance…