Associate Director of Talent

Overview

The Associate Director of Talent (ADOT) serves as a strategic business partner and member of the Talent Team. Reporting to the Chief Talent Officer (CTO), the ADOT will collaborate with the CTO to build a strong and inclusive culture and implement the organization’s strategic goals related to the employee value proposition, talent acquisition, benefits, learning and development, performance management, retention, and other talent related projects.

The ADOT anticipates Joybound’s talent needs and designs processes, policies, programs, and systems that support Joybound’s mission and goals. The ADOT leads through Joybound’s core values of integrity, curiosity, collaboration, empathy, positivity, courage, and fun. They behave with honesty, reliability, sound judgment, and discretion. They listen deeply, ask thoughtful questions, and continually learn to strengthen people practices and outcomes. They value diverse perspectives and build strong partnerships to advance shared goals, ensuring employees feel seen, supported, and valued, particularly during moments of growth, feedback, or change.

They remain resilient, optimistic, and solutions-oriented in a fast-paced and evolving environment and think boldly to navigate complexity in service of Joybound’s mission. They help foster connection, engagement, and joy across the organization.

• General Human Resources
  • Lead by action and example to advance a culture of positivity, professionalism, trust, transparency, empathy, and excellence at Joybound.
  • Support the design, documentation, and evolution of compensation programs, including compensation planning, benchmarking, and developing career ladders.
  • Lead and manage multiple HR and talent initiatives simultaneously using strong project management practices, including timelines, stakeholder coordination, and change management.
  • Partner with the CTO to enhance the performance management process, including 30-day feedback, 90-day reviews, and annual reviews.
  • Co-lead with the Facilities Manager the development of Joybound’s Green Team focused on internal sustainability initiatives.
  • Lead the annual update of the Team Member Guide.
  • Work with the Talent Coordinator to ensure organizational adoption optimization and data integrity of the Paycom HRIS.
  • Develop process maps, organizational charts, position descriptions, and SOPs to document and sustain process improvements.
  • Work with the Talent Coordinator to ensure relevant updates to the intranet site.
  • Provide data, dashboards, and reports as needed to inform decision-making.
  • Support the CTO on special projects and serve as back-up as needed.
  • Collaborate closely with the HR Coordinator to streamline workflows and serve as operational back-up.
  • Resolve employee questions and concerns in a timely, respectful, and transparent manner.
  • Strive to create an inclusive and rewarding work environment that allows employees to thrive professionally and personally.
  • Other duties as assigned.

• Learning and Development
  • In partnership with the CTO, design, implement, and continuously improve a comprehensive learning and development strategy, leveraging best-in-class learning technologies, external resources, and internal expertise.
  • Design and facilitate online and in-person Leading Joybound training programs for people leaders.
  • Continuously improve Joybound’s onboarding experience for new employees, including new supervisor onboarding.
  • Oversee the management and evolution of the New Hire Orientation program, including co-leading weekly sessions with the HR Coordinator.
  • Collaborate with internal partners to lead and coordinate organization-wide workshops, trainings, and staff events.
  • Facilitate, measure, monitor, and evaluate the effectiveness of training programs and use data and feedback to continuously refine content and delivery.

• Benefits
  • Manage the employee benefits experience and partner with the benefits broker to resolve employee questions and issues.
  • Co-lead the annual benefits renewal process with the CTO, supporting the design of an inclusive and competitive benefits offering.
  • Administer employee leave requests from start to finish and serve as a resource to employees…