Talent Operations Generalist

# Talent Operations Generalist Joybound - Walnut Creek, CA 94598## Overview Salary Range $35.50 - $38.50 Hourly Position Type Full Time Category Human  Resources## Description
** Position Summary
** The Talent (HR) Operations Generalist plays a critical role in supporting and executing key human resources operations across the employee lifecycle. This role is responsible for maintaining data integrity, ensuring compliance, supporting payroll and benefits processes, solving human resources related issues, and serving as a primary point of contact for employee inquiries. The Generalist will also lead HR-related projects and proactively audit and enhance core processes to ensure an efficient, compliant, and high-quality employee and candidate experience.
** Key Responsibilities
** Interact and communicate with colleagues, volunteers, and the public in a manner that advances a culture of positivity, professionalism, trust, transparency, empathy, and excellence at Joybound
** HR Projects & Operational Excellence
*** Independently lead HR projects and initiatives
* Drive process improvements
* Support cross-functional initiatives
** Employee Support & Experience
*** Deliver high-quality employee support as first point of contact for HR questions and concerns
* Provide policy guidance as appropriate
* Escalate issues as needed
** HR Operations & Data Management
*** Owns the maintenance, updates, and overall integrity of the intranet, ensuring content is current, accurate, and user-friendly
* Process employee lifecycle changes (hires, promotions, transfers, terminations)
* Maintain and audit HRIS employee records to ensure integrity
* Identify where technology enhancements can create automation and efficiency
* Maintain and communicate information regarding personnel changes and employment status on organizational charts, employee rosters, and in HRIS.
* Generate HR reports and metrics, as needed
* Respond to all employment verification phone calls, emails, and/or hard copy mail requests.
* Continuously review process efficiency and experience to identify and recommend improvements
** Onboarding & Offboarding
*** Coordinate onboarding processes and orientation including completion of all new hire paperwork, HRIS data entry, and supporting weekly Joining Joybound New Hire Orientation meetings (NHO).
* Oversee, coordinate, and continuously improve the Being Joybound onboarding program.
* Manage offboarding logistics and documentation.
* Continuously review onboarding/offboarding efficiency and experience to identify and recommend improvements
** Benefits Support
*** Support administration and employee benefits eligibility including but not limited to medical, dental, vision, life, FSA, and 403(b).
* Assist employees with benefits information, deductions, and problem-solving.
* Support benefits-related programs including open enrollment and associated wellness initiatives, ACA compliance and reporting, and administration of the Worker’s Compensation program.
** Training and Development
*** Maintain employee training records and follow-up on enrollment and completion.
* Support in the coordination, scheduling of training sessions, and HRIS tracking.
** Talent Acquisition
*** Support recruiting operations by posting job openings across job boards, company websites, and social media platforms, while assisting with interview scheduling, maintaining candidate records, coordinating candidate communications, and providing overall support to hiring managers.
* Review resumes, conduct initial candidate screenings, and recommend qualified candidates for advancement in the hiring process.
* Conduct background checks for staff, select volunteers, and other roles as needed, and ensure appropriate approvals and timely execution of offer…