Product Supply Operations Planner, Frozen

About Kinder's

What’s it like to work at Kinder’s? There’s a lot of snacking and geeking out over what we all cooked over the weekend. Beyond that, there’s also plenty of hard work. Because we don’t just like flavor, we’re obsessed with it. With over 100 products sold nationwide, Kinder’s is a top‑five brand in multiple flavor categories at Costco, Walmart, Whole Foods, and more.

Privately held and founder‑led, we like to think of ourselves as a pirate ship in a sea of cruise ships.

We are looking to hire a Product Supply Operations Planner for our Supply Chain Planning. The Product Supply Operations Planner (PSO) will play a crucial role in managing and optimizing the end‑to‑end supply chain processes, ensuring the products are delivered efficiently and meet customer expectations. This role will support the execution of supply chains, monitor production schedules, and manage inventory to align with customer demand.

The ideal candidate is proactive, detail‑oriented, and brings a “Fail‑forward” mindset to navigate a dynamic high‑growth environment. The PSO planner works cross‑functionally, interpreting the Demand and Supply plans to develop production plans in alignment with the Inventory plans. This role has accountability for developing safety stocks and reorder points and driving customer satisfaction with Service Level targets. The planner will work with Kinder’s Planning, Sales, Marketing, and Subcontractors to ensure packaging material and finished goods are available.

Reporting to the Director of Production Planning, this individual will orchestrate planning schedules that meet working capital targets and the needs of our growing and fluctuating business.

• Assess short‑term inventory needs to deliver high customer order fill rates, coordinating with contract manufacturers, quality, and fulfillment teams.
• Facilitate collaboration meetings with stakeholders and vendors to review production jobs and operational issues impacting short‑term production.
• Proactively identify and elevate issues that could jeopardize supply, including raw material or packaging constraints, quality holds, and production issues. Actively support decision‑making to resolve these issues and identify future capacity constraints.
• Collaborate with purchasing, planning, logistics/warehousing, and commercial teams to provide input on capacity planning assumptions and performance measures.
• Partner with cross‑functional teams to drive speed‑to‑market initiatives for new product launches, product change projects, and demand‑shaping activities.
• Coordinate co‑manufacturer start‑ups and capacity enhancements for short‑term and long‑term needs to ensure phased scaling‑up.
• Adopt a continuous improvement mindset to enhance planning and operational processes.
• Data Analysis
  :
  Create, review, and act against the Master Production Schedule for all finished goods.
• Reporting
  :
  Track and review key performance indicators such as schedule adherence, inventory turns, customer service, and days on hand, and take appropriate action to meet or exceed targets.
• Review firm order demand, new sales or marketing demand, and current inventory levels to monitor emerging demand.
• Assist in process improvement efforts around SAP B1 functionality and inventory/production planning methodologies.
• Work with internal and external resources to ensure each initiative delivers on time and that inventory and customer service levels meet or exceed targets.
• Work closely with inventory personnel to ensure accurate accounting of inventory transactions.
• Ensure cost‑effective supply chain execution and the escalation of exceptions or trade‑offs.
• Assist in documenting and upkeep of the team’s SOPs.

• Bachelor's in business or supply chain preferred.
• 3+ years of planning and supply chain experience.
• Ability to manage complex supplier and 3PL relationships.
• Ability to balance multiple priorities and meet deadlines.
• High competence in all aspects of complex manufacturing environments.
• Strong understanding of end‑to‑end supply chain process.
• Ability to work independently in a fast‑paced, rapidly…