Clinical Research Recruitment Manager

Must Haves

Must have a Bachelors degree, minimum 2-3 years of experience in clinical research Recruitment, at least 1 year of experience in a leadership or supervisory role.

40 hours per week, Onsite Monday-Friday, 8:30 AM - 5:00 PM

Health, dental, and vision insurance plans, 401k with 4% match, tuition reimbursement, parental leave, referral program, employee assistance program, life insurance, disability insurance, and 15 days of PTO + 10 company holidays.

• Create and run strategic recruitment plans for all assigned studies.
• Achieve study enrollment goals and assigned revenue targets.
• Communicate and collaborate with corporate support functions (i.e. marketing, revenue operations, business development) regarding needs to effectively fill studies.
• Study leading and lagging indicators at individual and team level taking targeted action to improve areas of under performance and/or prevent under performance.
• Build and maintain a culture of accountability, collaboration, and results.
• Prioritize studies and execute patient routing accordingly to generate the best revenue results.
• Lead and manage patient recruiting representatives to achieve all assigned key performance indicators.
• Identify and implement coaching, training, and development programs to drive improvement in the call center team.
• Implement KPIs with support of leadership for direct reporting staff.
• Identify process and system improvement opportunities and partner with corporate support functions to drive improvement.
• Participate in sponsor relations and communications as needed.
• Maintain and manage all vendor relationships (i.e. uber, outsourced marketing/recruiting agencies etc.).
• Ensure all representatives appropriately document in the CRM and CTMS is entered correctly and with precision.
• Ensure patient enrollment teams adhere to the appropriate legal and ethical professional conduct standards.
• Manage community connections, coordinate events and establish new routes of community outreach.
• Represent the company in a professional and courteous manner (verbal, written and in appearance) when interacting with all staff, clients, and vendors.
• Additional duties as assigned by management.

• Strong leadership and team management abilities.
• Impeccable organizational skills and attention to detail.
• Exceptional professionalism and patient-centered focus.
• Excellent communication and interpersonal skills to engage with clinicians, staff, and community partners.
• Ethical compass that compels honesty, accountability, and self-motivation.
• High-level critical thinking and problem-solving skills.
• Proficiency with computers, databases, and Microsoft Office Suite.
• Ability to thrive in a fast-paced, productive, and high-performing environment.

• Bachelor's Degree Required
• Minimum 2–3 years of experience in clinical research recruitment or related healthcare field, with at least 1 year in a leadership or supervisory role.
• Proven success developing and executing recruitment strategies.
• Proficient knowledge of medical terminology and clinical trial processes.
• Strong understanding of GCP regulatory requirements.
• Previous experience with electronic medical records and recruitment databases preferred.
• Excellent oral and written communication skills.