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Department Manager - Mission Critical; Walnut Creek

Job in Walnut Creek, Contra Costa County, California, 94596, USA
Listing for: Burns & McDonnell
Apprenticeship/Internship position
Listed on 2026-03-02
Job specializations:
  • Management
    Program / Project Manager, Operations Manager
Job Description & How to Apply Below
Position: Department Manager - Mission Critical (Walnut Creek)
Description This position is responsible for the strategic development and overall leadership of the Burns & McDonnell (BMcD) Mission Critical Practice in the California (CAL) regional office related to Architecture and Engineering. This position will build upon the team in the CAL office to grow the practice in a dynamic and profitable manner based upon Burns & McDonnell's core values of client satisfaction, commitment, dedication, integrity, safety, and overall outstanding service.

This position will coordinate with Global Facilities (GFS) CAL leadership and Mission Critical National leadership and resources.

Specific areas of responsibility include the following:

Leadership

+ Grow the Mission Critical team providing opportunities for individuals to develop and have long careers with BMcD

+ Foster an environment and team based on Mac Culture Principles

+ Continue to provide a strong, nationally and internationally recognized team that provides solid and reliable profits and value for GFS CAL and BMcD

+ Empower team members as Employee Owners and direct Client Managers/Coordinators

+ Focus on overall team, GFS CAL, and office morale

Operations

+ Recruit key talent for continued success and growth - new grads, mid-level, and senior staff

+ Ensure ongoing intern program and development

+ Mentor section managers

+ Lead, set goals, and create accountability for direct reports

+ Serve, potentially, as project manager on key projects

+ Assist with overall GFS CAL business and strategic planning

+ Coordinate resources with GFS CAL, national Mission Critical, Burns & McDonnell India, and other BMcD offices as needed

+ Support department managers and section managers with personnel issues

+ Lead annual performance review program for CAL Mission Critical Architectural and Engineering teams and coordinate with National GFS team.

Business Development (secondary role)

+ Identify target clients for BMcD Mission Critical

+ Strengthen existing client relationships to expand Mission Critical design and construction opportunities.

+ Coordinate with national Mission Critical on pursuits and opportunities

+ Work with Marketing and Mission Critical team resources to develop and approve of Qualifications and Proposals

+ Identify project opportunities early and facilitate go/nogo decisions in coordination with office leadership and Mission Critical practice leadership

+ Ensure the risk process is championed and followed

+ Empower and create accountability for the Mission Critical leadership in business development

Technical

+ Develop and foster Technical Training program. Coordinate across all GFS CAL Lanes when applicable

+ Ensure Quality Program is followed. Set up ongoing Quality Training Program

+ Improve overall project delivery and processes. Continually improve best practices and standards

General

+ Ensure safe work environment, in office and when on-site, and overall safety-focused culture

+ Communicate and keep team current on relevant issues

+ Support corporate, regional, and GP initiatives

+ Coordinate and build relationships with other GFS CAL Leads

+ Travel is required and will vary. Potential range 10 - 25% of time

+ Billability will vary.

Measures of Performance:

These performance measures will be developed and reviewed in cooperation with the GFS CAL Global Practice Manager, Mission Critical Practice Leadership, and Regional Office Leadership.

+ Attainment of income, and staff size goals

+ Attainment of billable time targets for the team

+ Ability to maximize profitability on projects

+ Ability to attract, hire, develop, and retain the best people into BMCD

+ Ability to execute projects meeting or exceeding client expectations for quality, schedule, and budget

+ Ability to execute projects meeting or exceeding internal expectations for quality, schedule, labor/cost budgets, project profitability, safety, and client satisfaction

+ Promote and develop proficiency in integrated design-build delivery methods

Qualifications

+ Bachelor's degree in an Engineering field from an accredited program.

+ Minimum 7 years related professional experience in engineering or architectural design (conceptual or detailed) and/or project management with a minimum…
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