Quality Engineer

Quality Engineer

Location: San Francisco Bay Area (U.S.)
Employment Type: Full-Time

The Quality Engineer is a multi-functional role supporting utility programs through corrective action execution, project initiation, and process transformation efforts. This role plays a critical part in ensuring that findings from Cause Evaluations (CE) and Corrective Action Programs (CAP) are effectively resolved, while also supporting upstream project intake (Initiating & Designing) and broader process and controls re‑architecture initiatives. The ideal candidate brings a strong program execution mindset, the ability to translate analysis into action, and the discipline to manage multiple work streams in a structured, compliance‑driven environment.

• Execute corrective and preventative actions resulting from Cause Evaluations (CE) and CAP programs
• Manage and reduce backlog of corrective actions, driving toward full completion and compliance targets
• Coordinate with process owners, SMEs, and program leadership to ensure timely resolution of findings
• Translate root cause findings into actionable, implemented solutions
• Track status, risks, and dependencies across all corrective action efforts
• Ensure full compliance with program procedures, audit expectations, and documentation standards

• Support intake and evaluation of new project requests across program work streams
• Define clear problem statements, scope, assumptions, and high‑level solution approaches
• Assist in development of project frameworks, engagement models, and delivery plans
• Coordinate with leadership to prioritize initiatives and reduce bottlenecks
• Support development of templates, intake processes, and standardized approaches to project initiation
• Ensure new initiatives are structured for efficient execution and measurable outcomes

• Analyze and evaluate existing processes, procedures, and documentation across utility programs
• Support redesign of process architecture, including development of future‑state workflows
• Create process maps, SOPs, RACIs, and supporting documentation
• Identify inefficiencies, redundancies, and gaps in current processes
• Contribute to development of standardized, scalable process frameworks (“gold standard”)
• Improve accessibility, usability, and consistency of documentation across teams

• Support root cause analysis efforts and risk mitigation strategies
• Ensure alignment between corrective actions and long‑term process improvements
• Contribute to continuous improvement initiatives aligned with PDCA principles
• Identify trends in defects, findings, and process breakdowns to inform systemic improvements

• Maintain detailed tracking of actions, deliverables, and program metrics
• Provide regular updates through structured reporting cadences (e.g., weekly, monthly reviews)
• Support governance processes, including documentation, approvals, and audit readiness
• Collaborate across GIS, data, engineering, and program teams to ensure alignment

• Bachelor’s degree in Engineering, GIS, Business, or related field; or equivalent experience
• 3–7 years of experience in quality engineering, program support, operations, or consulting
• Experience working in regulated environments or utility programs preferred

• Strong understanding of root cause analysis and corrective action methodologies
• Proven ability to drive execution and close out actions in structured programs
• Excellent coordination and follow‑through across multiple stakeholders
• Strong analytical and problem‑solving skills
• Experience with process mapping, documentation, and workflow design
• Effective written and verbal communication skills, including technical documentation
• High level of organization, attention to detail, and administrative rigor

• Primarily remote with occasional travel for stakeholder meetings
• Hybrid cadence for key workshops and program milestones

• Medical Insurance
• Dental Insurance
• Vision…