Operations Associate, Part Time - Broadway Plaza

Operations Associate, Part Time - Broadway Plaza

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you.

Work Location /

Schedule:

• Available to work a minimum of 20 hours per week.
• Available to work a minimum of 3 days per week, including weekends.
• Ability to work a flexible schedule (days, nights, weekends, and holidays as required).

Operations Associate:

As an operations associate at Reformation, your primary role will be to provide support in daily operations, standardize processes in store merchandising, and maintain a clean and organized store environment. You will support both the store’s goals and your responsibilities will include assisting with inventory control to support the store’s success, while creating a positive shopping experience.

What You’ll Do:

• Support the operational efforts required to achieve store goals.
• Maintain seamless store operational procedures.
• Consistently use and understand processes and procedures to track in‑store inventory accurately.
• Track, receive and process all inbound inventory shipments.
• Complete inventory related tasks as necessary with an elevated attention to detail, including inbound and outbound store transfers, shipment, and omni channel order processing.
• Complete shipment processing – receiving, hanging, steaming, tagging (when applicable) and organizing in the back of house.
• Support the process of completing markdowns when applicable.
• Submit facilities tickets to ensure maintenance, presentation and organization.
• Organize store supplies.
• Ensure the back of house reflects the brand and concept standards at all times.
• Prepare and deliver all customer fitting rooms quickly and accurately.
• Prepare and support all customer purchases in alignment with brand standards, preparing, folding and bagging products.
• Replenish the sales floor when products are sold to ensure visual presentations and inventory levels meet brand standards at all times.
• Support execution of visual merchandising tasks as new products are received, including adjusting visual merchandising when products are sold out or sold through.
• Execute visual displays and mannequins when directed.
• Receive extraordinary customer experience feedback and scoring on service evaluation.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Bring an ambitious and passionate attitude to work daily.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

What You’ll Bring:

• 1+ years of relevant experience in a fast‑paced, creative service environment.
• Familiarity with the user functionality of desktop, mobile, tablet and digital technologies.
• Experience working with a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast‑paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with the self‑motivation for your work and career.

Compensation:

Base hourly rate: $16 – $25 per hour, depending on relevant experience, skills, qualifications, and internal compensation equity.

Benefits:

• Employer‑sponsored health, dental, and vision insurance.
• Retirement planning support.
• Paid time off for vacation, sick leave, and company holidays.
• Commuter benefits.
• Fertility care support through Carrot and up to $5,000 USD reimbursement for related expenses after 1 year of employment.
• Employee assistance program including volunteering and community donation support.

Reformation is proud to be an Equal Opportunity Employer.

We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.