Team Leader, Retail

West Coast Convenience is the parent company of Loop Neighborhood Market, Poppy Market, and other gas brands. Headquartered in Union City, CA, we operate a growing network of convenience stores, fuel stations, and car washes across California.

Founded in 1978, the company also develops real estate and owns and operates its locations.

As Team Leader, you are responsible for the store’s overall success in a hands‑on leadership role focused on performance, operations, and customer experience.

• Hire, train, coach, and retain a strong team
• Set expectations, drive accountability, and build a positive team culture
• Create schedules that support the business and control labor costs

• Oversee daily operations, cash handling, and store readiness
• Maintain cleanliness, safety, and equipment functionality

• Drive sales through merchandising, availability, and service
• Manage inventory, expenses, and store performance

• Deliver excellent service and resolve customer issues promptly
• Maintain a welcoming, customer‑first environment

• Follow company policies and all safety and regulatory standards
• Promote a safe, secure environment for employees and customers
• Perform additional duties as assigned

• High school diploma or equivalent
• 9–12 months of leadership experience in retail, convenience, or a similar fast‑paced environment, or equivalent education and experience
• Strong leadership, communication, problem‑solving, and basic math skills
• Ability to multitask, adapt quickly, and manage sales, expenses, and inventory
• Reliable transportation, valid driver’s license, and insurance
• Willingness to work flexible hours, including nights, weekends, and holidays
• Motivated to contribute to a performance‑driven team
• Must be 21+ years of age

The Team Leader position requires constant standing, bending and reaching with a moderate amount of manual dexterity, and frequent lifting up to 50 pounds. The Team Leader must be comfortable working in varied environments, including outdoor areas during hot summer conditions and cold indoor spaces such as walk‑in freezers.

• Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
• Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
• Employees that have been with us for 5+ years = 0.40 cents off a gallon of fuel
• Maximum 20 gallons and 2 fill ups per week

The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time.

The company reserves the right to run background checks as a condition of employment.